It closed to everything

Staff were very friendly and helpful. Room was spacious and clean. Bed was very comfortable. Location is excellent, right in the old city and just a 12 min walk from the train station. Breakfast was good.

Updated clean room with adequate space for a family of 4

Great place to stay and the views from the room were amazing. Room was spacious and there was even an area for dining as well. Will def come back.

Très bien situé en plein centre. Tout se fait à pied. Super petit déjeuner, très varié et personnel fort sympathique.

great location! great staff! great room!

Very Clean, great location, and kind staff.

So convenient to walk everywhere from the hotel. Staff was friendly and rooms were comfortable and clean.

Our stay was overall very good! The room felt a little warm at times, but we really appreciated that they provided a fan, which helped a lot. The only areas for improvement would be housekeeping. We noticed a few wall stains near the desk area in the room, and the towels weren’t replaced when the room was serviced. With a bit more attention to cleanliness, the experience would be even better. That said, the hotel is in a fantastic location, and the staff was amazing, so welcoming and kind throughout our stay. Despite the minor room issues, we truly enjoyed our visit and would definitely consider staying here again.

Hotel maravilhoso! Muito bem localizado, limpo, lindo, com funcionários muito educados e prestativos.

We got an upgrade, our room was beautiful, perfect location. The staff was very friendly and helpful.

this hotel is amazing! it’s so nice. the staff are extremely helpful and took our bags up and helped us book a dinner reservation. our room even had a sauna! the room was extremely clean as well. very centrally located, which made it easy to do the big florence sightseeing. also close to some good shopping and restaurants! would recommend staying here!

Great hotel fabulous facilities and amazing access to all the sites of Florence we will be back

Spacious.

The room was nice in an excellent location. I would definitely stay there again! The staff were all so friendly and helpful. Thank you!

Stayed here for my birthday and had an amazing experience. The location is perfect, right in the heart of Florence—and the service was excellent. The staff made my stay feel special (esp. Clyde and Giovanni) who’s been helpful. Everything was comfortable and beautiful. Highly recommend!

This is by far one of the best international stays I have had. I cannot state how AMAZING the staff was. Rooms were clean and spacious as well as a great location for walking and to the train station. I am already looking at going back just to visit the staff !!!

Room was ok. Nice bed and clean room

Il servizio direi ottimo, riguardo alla camera 3 cose consiglierei: 1) rivedere la canalizzazione dell'aria perchè in camera c'era un pessimo odore di aglio bruciato di cucina, evidentemente canalizzato tramite la conduttura aria, infatti anche a riscaldamento spento dalle bocchetta dell aria entrava odore... 2) mettere un interruttore per la ventola di aspirazione in bagno in quanto non si puo spegnere e fa rumore 3) far pulire meglio la doccia. riscaldamento xomoletamente

Great location, helpful and kind staff, great view and room with generous add ons! Welcoming environment with everything you need. Highly recommended!