9.2
Exceptional
From 333 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.4

Traveler Reviews Hotel Splendid

Number of reviews per page
20
40
Top reviews
Kerry
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's our fourth year at this wonderful property. It's our happy place!!
Claire
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Every single thing about our stay at Hotel Splendid was, indeed, splendid. All of the staff from the front desk to the bar to the restaurant were all so helpful and friendly, and the location cannot be beat if you are looking for a place to hangout and unwind. There is also a convenient walking path into the town of Baveno from the hotel to avoid the busiest road, as well as a shuttle stop right up the street for the Alibus that runs to Malpensa airport. The private lakefront beach is perfect for swimming and the breakfast buffet is impressive. Absolutely worth adding for your stay. I am not embarrassed to admit that, in a 4 night stay, we only ate one meal outside the hotel...the restaurant is just that good. Book your stay at Hotel Splendid, you will not regret it!
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Nicola
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Professional staff, clean spacious room, Mountain View with noise from road. Terrace overlooking lake was perfect for pre dinner drinks and restaurant staff were very welcoming and helpful when deciding on food choices. Overall a good stay on the lake.
kelly
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel enjoys an excellent lakeside location with direct access to a private beach, making it an ideal setting for a relaxing stay. Throughout my visit, the staff were consistently friendly, professional and helpful. The breakfast offering was of a good standard. However, the availability of additional hot dishes that could be ordered was not clearly communicated, and greater visibility of these options would enhance the guest experience. There were two aspects that fell short of expectations. Firstly, the gym facilities require significant investment. Approximately half of the equipment was out of service, and the remaining equipment appeared dated and in need of replacement. In addition, guests are charged €12 per day to use the gym, which feels difficult to justify given the condition of the facilities. Secondly, the hotel applies a 5% service charge to guests' bills. This is not something I have commonly encountered at hotels. I was informed that the charge is distributed directly to the staff and, given the high standard of service I received, I was happy to pay it. However, greater transparency around this charge at the outset of a guest's stay would be appreciated.
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Ronen
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotels gets the big things but fail on the small. Grand hotel, great beach, beautiful rooms, great breakfast, but as others note, you pay 25 to park for a day, in fact more if you use the car because payment is per hours capped at 25. We asked for iron. No. Not possible. Leave with staff and they will iron, I guess tomorrow.. and do on.
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Tina
icon-with Children
with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was helpful and professional and very courteous! Specially Daniella, she was so helpful with my delayed baggage issue. Gorgeous hotel with access to Lake Maggiore. Thank you everyone!
Tal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great hotel with spacious clean rooms, a private beach and pool and great facilities. Super friendly and helpful staff. Only downside is slow wifi :)
Marjorie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Really enjoyed this hotel. Have a nice bar that you can also access from outside. Beautiful beach and pool area. It is about a 12 minute walk to the ferry. And sometimes it can be slightly noisy. My neighbor kept me up fighting with her boyfriend. Finally called down to the desk and they had it resolved in less than 5 minutes. My friends also got their laundry washed by hotel. So that was a great service. Lots of cruise liners (Viking) use that hotel. Again quite beautiful.
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Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our stay exceeded our expectations. Would definitely stay there again. There is a convenient bus that takes you into Stresa and Arona (the Baveno train station was not operational during our visit).
Iris
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Everyone were very friendly and nice, the hotel's facilities were excellent, we enjoyed our visit very much.
Ernesto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The facilities are beautiful the price to not include breakfast and the parking that they have is per hour every time that you go in and out, it’s not that close to Baveno or Stresa unfortunately during our stay, it was raining a lot, but the facilities are beautiful. Decoration in their rooms are fantastic.
Samar
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Loved the lake view from our Jr suite!
Ori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

First of all, the staff was super professional and nice. Rachel from the front desk made our stay such a great pleasure and the overall experience truly best, with her care, attention, and service. She is truly amazing, but so are all of the staff. Also, the room condition and overall hotel are highly recommended.
Christopher
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Just great.
Randy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

This is a very nice hotel. Everything about it is really elegant.
James
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Beautiful location and views. Architectural Interior finishes in both the rooms and public areas are well done. Exceptional dinners’ cuisine. Staff and Service are personable and professional. A special thanks again to Raquel for her assistance, guidance and caring.
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Beautifully situated grand old hotel with commanding views across the lake. Very friendly, helpful & polite staff. The rooms & communal areas have been tastefully updated with modern touches. Lovely to be able to relax on the terraces or on a sun lounger down by the lake & swim. The swimming pool is rather oddly situated & is probably not quite in keeping with the rest of the hotel. The tennis court has an amazing view but the surface needs some tlc & it costs Euros20 an hour to play. It was a little disappointing that neither access to the gym nor the health/wellness area were included in the overnight stay. Again one had to pay extra for those. It would be worthwhile Expedia making that clear.
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Kate
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Hotel splendid was good but we encountered a few minor issues. My request for non feathers was not met until a few days into the trip even though I’d sent an email request prior to my stay. The bed was one of the most uncomfortable beds I’ve ever slept in. Hard mattress and pillows like sacks. After a polite request they did change the pillows and covers. Another downfall was ants in my room. Not just one or two but quite a few. Not great, some crawling on my bed. Food was ok, not the best I’ve had and was never piping hot, always luke warm. Breakfast was ok but again I’ve had better. The hotel staff were lovely. The hotel as a whole looks very impressive, traditional and grand. The private beach and seating area outside are great. A few loose decking pieces around the pool which could be dangerous. My son stood on a few with his bare feet. There was also a leaks in the main lobby and a musty damp smell along the corridor to our room which was often busy with people on conferences in the rooms off the corridor. Spa was nice and relaxing although a water station is needed especially after a sauna!
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Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Lovely staff, service and property. We will return.
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

A stunning hotel in a great location
Number of reviews per page
20
40