Overall Ratings & Reviews Holiday Inn Express SINGAPORE SERANGOON by IHG, an IHG Hotel

Kamar tidak terlalu besar tapi bersih. Di depan hotel ada ijooz. Satu satunya barang yang lebih murah dibanding Indonesia. Jadi supply vit C terpenuhi. Tidak jauh dari sini ada sciccor cut curry yang enak sekali. Lokasi juga strategis.

The staffs were superb, from the front desk, buffet, to especially the room service staffs were all professional and friendly. Our room 's great and good sized for Singapore standard. Buffet was OK with rotating/changin menus everyday. Location is great, exactly at a bus stop and close to MRT, with close access to Grab & Gojek pickup points as well.

We booked. 1 Queen Bed 1 Single Bed Standard room and the room was clean although the room size wasn't big. The drop off location might be slightly inconvenient, it ' s better to drop off at Plumer Road instead of Jalan Besar (bus lane) if you order a taxi or ride-hailing service. In addition, the breakfast buffet wasn't bad. Highly recommend to stay at this hotel for its cleanliness.

I would highly recommend this hotel. It’s near Farrer Park MRT Station (3 minutes walk). There is bust stop in front of the hotel. Hotel is clean, too

Strategic location once, but facilities are minimal

The door to the room was a little hard to open, the fan when it would be closed again could not because there was a wedge, then reported to the receiption sent the check officer was not fixed and the reception info would be replaced by another room but asked to get the receiption to return the broken room key and take the key but I asked the officer who came for the replacement of the key but after waiting long enough there was no officer who came forced me to the receiption and then asked to follow the officers back to the room, arriving in the room turned out to have no replacement room keys as well and have to wait again. After replacing the other room there was another problem where the air conditioner leaked, the water flowed and dripped to the floor and then reported to the receiption, he said to send the officer, before the officer came, the water leak was accommodated with the waste basket, but until check out the next day there was no also the officer to fix the air conditioner leaked.

Stay in new on this great hotel is so nice

Bad room, bad breakfast, hotel uncomfortable.

Less convenient but for location is very good

Clean hotel with affordable price

Pinnacle is a new name, they change the name of the hotel earlier so many people don't know, better call the hotel to ask the way to the hotel

We found a bug (like a small beetle) inside our blanket. And it cause my skin itchy and blister. Receptions gave us a key to our room, but when we going up, the room was not ready. Its only 1 small lift, so its going to be difficult to reach our floor up there with bunch of people.

The hotel is clean, the conditions around the hotel are lively, the location is quite strategic. thank you

Located is good, convenient to take bus, near more famous centers, restaurants. But breakfast is so bad.

Strategic location (easy to find taxi, close to many places to eat) and spacious rooms for the price.

The room we booked was quite big for 4 persons. Close to the bus stop, only 15 minutes walk to the MRT station. Easy to get some foods. The room was clean, the receptionists were friendly. We enjoyed staying there.

The employees are not friendly. Not yet logged in already informed that if any item is damaged because we will have a fine. But once it gets to the room the lights can not be lit. Remote is off. Once we cook the electric water breaks. Because of the various things we call the operator for help. They say we complain. The room is not soundproof. The sound of people in the hallway and other rooms could be heard. The narrow Taxi rooms we use almost all do not know the name of this place. Not familiar big street names. Not friendly. Breakfast was not tasty. I do not recommend to stay here

The hotel was clean, not noisy, but the breakfast in the morning was lacking a great selection of food items - the toaster was rather dirty

Good service, it's just wifi must dperluas again to get to the room.

clean, inexpensive, strategically located, near to mrt