K***a

10.0

/10

Reviewed 1 day(s) ago

The hotel is spacious, the family really enjoyed staying here.

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K***a

10.0

/10

Reviewed 1 day(s) ago

It's a great stay here, it's comfortable, the swimming pool is good.

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K***a

10.0

/10

Reviewed 1 day(s) ago

We have stayed here five times.

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R***y

Leisure

10.0

/10

Reviewed 2 day(s) ago

I love this place, it's a recommended hotel.

1 people find it helpful

G***e

9.0

/10

Reviewed 2 day(s) ago

Sorry, the cleanliness was a bit lacking because during our stay there were lots of baby cockroaches running around the room.

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i***a

10.0

/10

Reviewed 2 day(s) ago

The staff is friendly, it's clean, and the food is delicious.

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N***i

Leisure

8.1

/10

Reviewed 2 day(s) ago

Lots of small cockroaches in the bedroom and bathroom.

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Verified Traveler

Leisure

10.0

/10

Reviewed 4 day(s) ago

The rooms are spacious enough for a family, the pool is nice, and the service is good. It's close to shopping.

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wahyuningsih

Staycation

9.1

/10

Reviewed 4 day(s) ago

Strategic location, spacious rooms. Any complaints were handled quickly.

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wahyuningsih

9.4

/10

Reviewed 4 day(s) ago

Strategic location, friendly staff, breakfast needs to be improved.

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Mandra G. S.

8.6

/10

Reviewed 4 day(s) ago

My experience staying here, especially considering the strategic location. The air conditioning in the room wasn't cool enough and it wasn't very clean. Next, more attention needs to be paid to the AC maintenance and the cleanliness of the rooms and toilets.

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Yulia S.

Leisure

9.4

/10

Reviewed 4 day(s) ago

This is my second stay here after a delightful first experience. The staff's hospitality is second to none.

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e***i

Transit

6.5

/10

Reviewed 5 day(s) ago

The rooms are full of cockroaches, the water is stagnant, and the air conditioning isn't cold. The restaurant's food is rather mediocre, despite its strategic location.

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Dedy K.

9.4

/10

Reviewed 7 day(s) ago

Nice place, close to everywhere.

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. Daddy, Thank you so much for your review, feedback, and star rating! We are delighted to hear that your experience was positive, and we are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Vismono, Front Office Manager

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HADIYAN A. M.

9.4

/10

Reviewed 1 week(s) ago

A hotel with a classic building model but complete facilities.

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Thank you very much for your review, feedback, and star rating! We are delighted to hear that your experience was positive, and we are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager

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T***i

Staycation

8.8

/10

Reviewed 2 week(s) ago

Friendly staff, easy access, affordable prices via the Acacia website, and the rooms are quite large, clean, and comfortable.

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Accommodation's Reply

29 Jun 2026

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W***o

Staycation

9.7

/10

Reviewed 2 week(s) ago

Location, service, cleanliness are very good

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

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S***i

Staycation

9.7

/10

Reviewed 2 week(s) ago

Increase the variety of breakfast menus.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you very much for your review, feedback, and star rating! We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Anjar Wismono, Front Office Manager

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F***h

Business

8.7

/10

Reviewed 2 week(s) ago

The room was comfortable, and the breakfast was 5-star, with its rich flavors. However, the lunch was mediocre. Please pay more attention to cleanliness; we found bugs in the bathroom and dining room several times. Thank you.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you very much for your review, feedback, and star rating! We apologize for any unpleasant experience you had, and we are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with a better experience next time. Sincerely, Anjar Wismono, Front Office Manager

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Kumar M.

8.3

/10

Reviewed 2 week(s) ago

There are still small cockroaches in the room. Otherwise, it's okay.

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1 people find it helpful

Accommodation's Reply

24 Jun 2026

Dear Mr. Kumar M, Thank you very much for your review, feedback, and star rating! We apologize for your unpleasant experience and we are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with a better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager

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The Acacia Hotel Jakarta

Overall Ratings & Reviews The Acacia Hotel Jakarta

8.3

8.3

8.3

8.6

8.3

Traveler Reviews The Acacia Hotel Jakarta