Clean room

The property was lovely, a little more business/office building area but a nice mall next door & fun food options. The room was comfortable & the bathroom was very enjoyable. Would definitely come back!

It was an amazing experience

The hotel is very good , we stayed 6 nights. The only problem is the elevator, during our stay only ONE out of 4 is working. A 5 star hotel can not fix elevators for a week !!!

The perfect modern organic elevated peaceful setting. Excellent service. Will go back

I love this place smh every single thing about it! I'm going back.

While listed as dog friendly there’s really no where within short proximity to let the dogs out for grass/bathroom area. Additionally we do not like being forced to have a bell hop do our luggage. If we’d like to take our bags from our room to the car because we have pets in the room and it’s easier for us we should be able to. Being told a person has to come to the room , therefore we have to leash the dogs up so they can come load our bags and take it to the car then stand there for a tip is not a positive client experience. Hotel is immaculate on cleanliness and a beautiful property, but we would not term it “pet friendly” as advertised

I needed a good night rest and this hotel delivered

Great location with brand new renovated facilities.

Great Name and Great service and hospitality

The hospitality services is incredible!

Amazing! Everything from the staff to the amenities and proximity to restaurants and museums! Ten out of ten!!!

The front desk and staff were extremely welcoming and helpful. The bartenders by the pool were very nice and accommodating. The restaurant in the hotel was ok and breakfast was very overpriced. The hotel is in a great location and walking distance to the mall.

A little pricey but worth it

Amazing and Charming!

Ashley and the front desk staff were nice, but other than that the stay was a disappointment especially for the price. The air conditioner did not work in our room so a maintenance guy had to come at midnight to fix it. It took forever for the room to cool down (it was blowing hot air). Rather than comp our room, the unhelpful night manager said he'd remove the taxes from our bill. What a gesture! We pay $500+ for a night's stay, get no sleep, are miserable and uncomfortable...but at least we didn't have to par a room tax! And expect to wait 30 minutes to get your car from valet, even on a Sunday morning when there's no line! Such a disappointment.

Great

I only stay at this property when I travel to LA. Century City is awesome and I highly recommend staying here. You can walk to one of these nicest malls in LA (it’s open air mall).

A+ everything

Location is great and property is in great condition. Downfall is the Valet and parking staff, need better service. The never had our vehicle ready and no assistance with luggage.