Dear Valued Guest, Please be informed that ibis Budget Jakarta Menteng Hotel thanks you for taking the time to share your experience. We are pleased to hear that you enjoyed the excellent location, the smooth check-in process, the free parking, and the comfortable air conditioning. However, we apologize for the inconvenience you experienced regarding the cleanliness of your room, particularly the condition of the floor, blankets, and towels, which did not meet our standards and did not reflect the quality of service we consistently provide. We have immediately informed our housekeeping team about this issue to ensure a more rigorous assessment and control of our cleanliness standards. Thank you for your feedback, and we hope to have the opportunity to serve you again in the future. Sincerely, The Customer Experience Team

Dear Andee W, Warmest greetings from Ibis Budget Jakarta Menteng, Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your positive feedback regarding our staff, room cleanliness, and location. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Guest Experience Team

Dear Valued Guest, From ibis Budget Jakarta Menteng Hotel, we respectfully thank you for staying with us and sharing your experience. We apologize for any inconvenience caused by the boxed breakfast during your stay. This boxed breakfast policy is usually only used in certain cases, but your feedback is invaluable in helping us communicate better with our guests before breakfast time. Thank you for your understanding, and we hope to provide you with an even better experience on your next stay. Sincerely, The Guest Experience Team

Dear our Valued Guest, Warmest greetings from Ibis Budget Jakarta Menteng, Thank you so much for your wonderful review. We are absolutely thrilled to hear that you had a wonderful stay and found our location ideal for exploring the area. Our team prides themselves on providing warm hospitality, and your kind words will surely motivate them to keep up the great work. We look forward to welcoming you back for another exceptional stay soon. Best Regards, Usman Azhari Front Office Supervisor

Dear Valued Guest, Sincerely, from ibis Budget Jakarta Menteng Hotel. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and appreciated the warm and friendly atmosphere, as well as the convenient location in the city center. Thank you for your trust, and the entire team looks forward to welcoming you back in the future with our best service. Sincerely, Usman Azharie, Head of Front Office.

Dear Our Valued Guest, Warmest greetings from Ibis Budget Jakarta Menteng, Thank you so much for your great review. We are delighted to hear that everything was all good during your stay and that you always love our excellent location. Knowing that we are your consistent choice is incredibly rewarding for our team. We look forward to welcoming you back for another wonderful stay soon. Best Regards, Usman Azhari Front Office Supervisor

Dear Ms./Mrs. Ayu, Sincerely yours, from ibis Budget Jakarta Menteng Hotel. Thank you for your valuable review and feedback regarding our excellent central location. We sincerely apologize for the dampness of your room, the leaking air conditioner, and the cockroaches that disturbed your family's comfort. Your feedback is of utmost importance to our management team, and we will immediately take steps to improve room amenities and overall cleanliness (pest control). We are fully committed to improving this quality for the comfort of all our guests during their travels and stays. We hope to welcome you back to an even better hotel. Sincerely, Usman Azharie, Head of Front Office

Dear Mr. Stefanus H., Sincerely yours from ibis Budget Jakarta Menteng Hotel. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your comfortable stay and easy access. Thank you for your trust, and the entire team looks forward to welcoming you back in the future with the best service. Sincerely, Usman Azharie, Head of Front Office.

Dear valued guest, this is Ibis Budget Jakarta Menteng. We extend our warmest greetings. Thank you for leaving such a valuable review. We are delighted to hear that you were satisfied with your stay, thanks to the prompt check-in process, comfortable rooms, and the hotel's location and nearby amenities. We look forward to seeing you again on your next visit. Thank you. Sincerely, Usman Azari, Head of the Front Desk.

Dear Valued Guest, Sincerely, from ibis Budget Jakarta Menteng Hotel. Thank you for your review. We are pleased to hear that the check-in process was quick and our hotel is conveniently located near various tourist attractions around Bundaran Ii. We apologize for any inconvenience caused by the condition of the room. We will take your feedback into consideration to improve the cleanliness and comfort of our rooms in the future. Thank you for staying with us. Sincerely, Usman Azharie, Head of Front Office.

Dear Dear Guest, this is Ibis Budget Jakarta Menteng. Thank you for leaving such a valuable review. We are glad to hear that your check-in went smoothly and that you were satisfied with the prompt room transfer service provided by the front desk staff. We sincerely apologize for the inconvenience regarding the bathroom facilities and the condition of the towels. We will do our best to improve our services and facilities based on your feedback. Thank you. Sincerely, Usman Azari, Head of the Front Desk.

Dear Guest, Warm greetings from Ibis Budget Jakarta Menteng. Thank you for sharing your experience. We sincerely apologize that your stay did not meet expectations and for the condition of the room, including the bedcover, pillowcases, curtains, and bathroom facilities. This is certainly not the standard we aim to provide. We also regret the inconvenience caused by the bidet issue and the lack of in-room amenities such as toothbrushes. Your feedback regarding the atmosphere and overall comfort has been noted and will be taken seriously as we work with our team to improve both cleanliness and guest experience. We truly appreciate your honest input and will use it as a basis for improvement. We hope to have the opportunity to provide you with a better stay in the future. Best regards, Usman Azhari Front Office Supervisor

Dear Ms./Mrs. Raeza A., Sincerely yours, from ibis Budget Jakarta Menteng Hotel. Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location and recommended us. We hope to welcome you back again in the future. Sincerely, Usman Azharie, Head of Front Office.

Dear Valued Guest, From ibis Budget Jakarta Menteng Hotel: Thank you for your detailed review. We are delighted to hear that you appreciated our excellent location and easy access to the many attractions and restaurants around the hotel. We also appreciate your comments regarding the cleanliness and comfort of the beds. We will focus on this to continuously improve the quality of our services and facilities. Thank you for rating your stay as worthwhile and comfortable. We hope to welcome you back in the future. Sincerely, Usman Azharie, Head of Front Office

Dear Valued Guest, Warm greetings from ibis Budget Jakarta Menteng Hotel. Thank you for your review. We are pleased to hear that check-in was quick and that you were comfortable with the air conditioning and cool room. We apologize for the inconvenience caused by the lack of a clothes rack and the wet area in the bathroom due to the absence of a shower screen. Your feedback is very valuable and will be used in our evaluation to improve guest comfort in the future. Thank you for appreciating the value we provide. We hope to welcome you back again in the future. Sincerely, Usman Azharie, Head of Front Office

Dear Valued Guest, Warm greetings from ibis Budget Jakarta Menteng Hotel. Thank you for your review. We apologize for the inconvenience caused by the lack of toothbrushes and toothpaste, as well as the untidy condition of the towels. We will follow up on this matter with the relevant team immediately to improve the quality of our facilities and cleanliness. We hope to welcome you back again for an even better experience. Sincerely, Usman Azharie, Head of Front Office.