Quite a recommendation for staying in Surabaya.

Staying here was pleasant, just crossing the street and entering TP 2. The hotel is old but not scary, the scary part is probably just the interior. There's plenty of food, and it's also close to Tunjungan Romansa. Another plus is that you can leave your luggage after checking out, so you can have lunch before heading home while waiting for the afternoon train. It's only 2 km from Pasar Turi Station and very accessible. You can walk to Surabaya Square.

Everything is okay, comfortable, clean, location is close to Plaza Tunjungan.

In short, I pray for the best for this hotel. I hope it remains well maintained, continues to operate, and maintains its quality. I hope the hotel owner is blessed with the necessary improvements to ensure its continued operation and the well-being of all its employees. Amen. The best choice for those traveling around or transiting through Surabaya, guaranteed comfort, even though it's an older hotel. What I love about the room and carpet is that, despite being an older hotel, the carpet is spotless.

Great place and service.

Comfortable, quiet, next to Tunjungan Plaza Mall. But what was disappointing was that I booked a superior city view room on Traveloka, but it turned out the hotel didn't offer a view (a.k.a. facing a wall). The hotel said there are no superior rooms with city views, only those on the lower floors facing a wall. What should I do?

The hotel staff is very friendly and quick to handle guest complaints.

Good food, good place, good ambience, happy.

There was a small incident during check-in, the room that was supposed to be for me was actually occupied by someone else who changed rooms without confirming it with the lobby, so I ended up having to wait 3 hours for a replacement room. At that time, I intentionally booked a deluxe premier room with a king bed, but I was given a room with 2 single beds at a much cheaper price than the room I booked. However, when I confirmed, they said it was subject to room availability, with no compensation for the price difference. Honestly, I was quite disappointed, and only stayed there once. I don't think the hotel is ready to accept online bookings.

Breakfast is only for 1 person, it is clearly stated in the booking as 1 person.

Strategic and located in the city center.

Security officers were less than responsive and aware. There were no staff on standby at the entrance, so when we arrived, no one helped us with our luggage, and the security guards were indifferent. Their willingness to help was lacking.

The hotel staff is very friendly, the bathroom amenities are complete, and the location is very strategic.

Friendly, efficient staff, supportive atmosphere.

Old but nice hotel. The staff were very friendly and great at hospitality. The food was magnificent, truly a five-star hotel breakfast. The room was spacious.

Very satisfying and enjoyable.

Strategic location, next to the mall.

From 14:00 check-in time; long long queue for check-in and finally could check-in at 17:00 thanks to my hard nego skill by waiting in front of the reception office… Went to a smaller hotel in a more remote area but never waited this long… Area outside the bedroom was also too hot since no AC was on.

It's really close to TP, just a step away, oh my God, which blessing are you denying... it's heaven 🥰

The hotel staff were very friendly when assisting with the check-in process.