The hotel itself is a clean resort with a beautiful swimming pool, one of few in the area you can actually use to swim laps and spend all afternoon in. Unfortunately however the hotel is completely let down by the rooms, the beds, the rude young staff and the lack of assistance. We stayed for 3 nights and managed to get next to no sleep throughout our entire stay due to the beds feeling similar to sleeping on concrete. On the first day we knew we were going to struggle, however we wanted to give everything a fair chance, so we waited for the second night and we did not sleep at all due to the discomfort. My partner discussed the issue with reception and was faced with rude dismissive staff, who ignored the fact that I have a disability which was made worse by the lack of sleep and general stiffness. We were told that the hotel was fully booked so we couldn’t be moved, and nothing could be done other than a mattress topper. The topper was handed to us and was clearly old, the filling was balled up in each section leading to even more discomfort. At this point we looked for a new hotel for the final night and realised rooms were available but only suites, which we would have paid for, but we were lied to. The bedroom was incredibly small with no privacy, and the room unlocked from a wallet containing only bank cards, which we realised when we got in and saw we had left the kesecure room key. The staff are snobbish and only polite to older couples and families.

Huge property with truly spacious rooms. Amazing terraces, basic but good breakfast buffet. (Eggs, bread, bacon, fruit, pancakes, juice) The staff was helpful and friendly specially the restaurant waitress. Definitely comong back again!

We had a lovely stay in this hotel. The room was super clean, with amazing facilities and balcony. Only a 15 to 20 min walk into the old town. The pool area was great, and we also made use of the spa which was very relaxing.

My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit.

Beautiful pool.

great place and nice swiming

Nice modern property, fairly large hotel so does lack the intimacy of a smaller hotel. Dinners were quite good and the waitress in the dining area was wonderful. The old bartender in the lobby is a grump. Good spot to use for touring the area. South on the coast road was amazing. 15-minute walk to town, so handy to have a car or taxi.

This is beautiful hotel, very nice grounds, lovely swimming pool and amenities. It's removed from the hustle & bustle, but still quite walkable to the Centro. Overall, a great option to explore the area.

Unfortunately the hotel did not meet our expectations for a 4-star hotel. The room was noisy (you could clearly hear the other rooms’ shower / toilet flushes); it was located extremely far from the main building (restaurant / pool). There was no courtesy bottle of water for free and many other little adjustments were needed to meet the standard of a proper 4 star hotel. The breakfast was also poor (water & juice served in plastic glasses; not much variety; fresh fruits of poor quality). Overall very poor value for money!!

We stayed just one night, but waa worth it. City of monopoli is close by..

Great hotel, in a fabulous part of Puglia.

Great hotel. Location is perfect. Free parking avoids having to spend time looking for a spot downtown

A smart, sprawling hotel with a gorgeous pool, walkable into town. Breakfast choices not up to the rest of the hotel's standards.

On arrival to the hotel from brindisi we were amazed by the beautiful hotel grounds fast check in although our room wasn't ready until 4pm - this was ok we left our luggage at reception changed into less clothing and head for otranto town! On the walk to otranto you pass through what's called the old town and it's beautiful! There is a supermarket here too. The hotel itself was gorgeous very open and clean. I'm not going to lie I actually had quite low expectations after reading previous reviews and didn't expect it to be as beautiful as it was. We eventually checked into our room and we were placed at the back with another building overlooking our room which at first wasn't great but turned out to be fine for us as we were out all the time anyway- it was quiet as hell and close to a short cut to the town so we actually didn't mind this at all. Room didn't have an iron. Breakfast was absolutely fine. I'm a lover of a cooked breakfast However we stuck to the continental, could keep going up, wonderful coffee and patisserie. Staff here are amazing and couldnt help more! They arranged taxis for us we visited La cutura botanical gardens and torre del'orso beach (fares were expensive though being 30 euro each way) unfortunately the excursions were in Italian so found out too late that there was an excursion to Alberlobello. We managed to do the salento caves though. (Not through hotel) I loved my stay here and WILL be returning !!!! could say so much more wonderful things. x

The positives: clean & modern. Good pool area with plenty of sun loungers & parasols. Air conditioned rooms, with fridge & balcony. Short walking distance from the lovely Otranto old town. Friendly & helpful staff on reception during check-in. The negatives: rooms are laid out like a maze with many internal and external staircases joining the rooms & facilities. It took about 5 mins (up and downstairs) to get to reception / the pool / the restaurant / parking. Not an ideal hotel if you are unfit or struggle with stairs! No wifi in the bedrooms - we had to go to reception to get wifi connection. Poor breakfast buffet choice - expected better quality from a four star hotel of this size.

Very basic. Service could be better and overall hotel not so clean. Breakfast very poor, everyday the same basic croissants and toasts and marmalade , not even one egg or sausage.

Nice hotel, staff very friendly and helpful. Fantastic facilities, pool was very clean, great spa. Sadly pool bar was shut throughout our stay however it was relatively off season. Breakfast generous and a lot of choice. Would most definitely recommend and return to stay in the hotel.

The design of the hotel seemed to be trying to hard to be fashionable and unique at the expense of being functional. The showers were extremely small. The hallways echo and the buzzer for the key card was so loud you could hear people coming and going. It was also very hot and stuffy. If you stay in the annex building it is a legitimate 5 plus minute walk through a maze of stairs and hallways to the reception, restaurant, spa, pool etc. Overall, this hotel is nice because of its newer construction so things are in good condition, but it is definitely not worth the money and I don't expect it will hold its value as it ages. The bedding could use an upgrade soon. The breakfast was decent, but nothing special for a spa/resort/4 star hotel.

Lovely resort, clean, great swimming pool for relax at the end of the day. 10 minutes walk from the historic centre

Abbiamo trascorso un piacevole weekend all'Hotel dei Basiliani a Otranto e siamo rimasti molto soddisfatti. La struttura è curata, accogliente e situata in una posizione comoda per raggiungere il centro e il mare. La camera era spaziosa e pulita, la colazione varia e di qualità, e tutto il personale si è dimostrato gentile, professionale e sempre disponibile. È stato un soggiorno rilassante e piacevole. Se torneremo a Otranto, prenderemo sicuramente in considerazione questa struttura.