Overall Ratings & Reviews Eight Hotel Portofino

The rooms are nicely appointed although I had some mild issues with the plumbing at first. I am not a fan of half showers, but that is common there, especially in older properties. The one caution in the bathroom is the height of the tub above the floor...it can be a bit dangerous as the floor appears to be a couple inches lower than the tub bottom...just a small warning in my particular room. Lobby is lovely. Breakfast is very pleasant and the staff works hard to make it so. The air conditioning is slow to get cool, so extra steps like closing the blinds and and sealing off the bathroom was needed as the bath had a sun filled window. Elevator is quite small but works well. Steps are open and easily used. the only terrace is at the top of the hotel. Not particularly useful. No bar, No view. Local transport to their other hotel on Paraggi beach is excellent. Clean up staff are up to the task. Location is fine...short walk to the harbor at Portofino. Nice tv and room amenities. For the rate I might have expected a bit more than provided, but overall a very nice hotel in a lovely little part of Italy.

The hotel is beautiful. Small and intimate. The location is perfect within easy walking distance of everything.

Just had 2 nights here. Absolutely beautiful hotel within short walking distance to Portofino harbor with all the restaurants and shops. The attention to detail at this hotel is incredible. The breakfast buffet is amazing with huge variety of choices fantastic warm bread and pastries, everything you could wish for. Dyson hairdryer in the room was an extravagant touch and dried my hair in 10 min instead of 20! Definitely hope to return one day!

Nice

If you’re looking for location right by Portofino Marina then this is your place. There is NO shower in the rooms, only a huge tub with old style faucets, this was a huge disadvantage. The tussue box in the bathroom was empty. We weren’t given the WiFi password at check in until we called to ask and we also did not receive the free spa service and we weren’t offered any! It’s way too expensive for what we got! I don’t recommend staying there. Saint Margherita Ligure hotels are much better with better services and amenities. Also, the breakfast was very poor, no varieties and the toaster oven wasn’t working. I won’t stay there again for sure . Thanks

Amazing hotel and experience

Fantastic location, staff beyond friendly, has a sister hotel which provides access to a beautiful private beach, staff provided gr8 recommendations, breakfast was awesome, place superb and well maintained. Only plus could have been the room - very nice and modern but could have been a bit larger considering price

Loved this hotel. The most beautiful room ever!

This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.

We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.

There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.

Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.

We had a lovely stay at the hotel, the staff’s attention to details and level of service was second to none. The continental breakfast was also very good. The lobby was very well decorated and the hotel felt very welcoming. Although comfortable, the bathroom smelled of dampness and some of the corners in the shower area were rotting. A small detail that should be looked at.

The hotel was great, although the rooms were smaller than in the pictures. We got a junior suite and it was not at all how it appeared in the pictures. Also, the rooms are a little dated. Besides that, the staff was very friendly and the shuttle to the sister hotel to use the beach us great!

Great location with all beautiful boutiques amenities at your doorstep. Loved it

I love this spot. It’s my peace of heaven.

Staff is efficient. Will give them that, but for a VIP upgrade and $1200 a night would expect a shower. None. Bathtub only and no other rooms available. Would recommend seriously considering spending the extra money to go to the Splendido. If set on This hotel, make sure you have a shower.

I loved everything about this hotel. The entire staff (front reception, housekeeping, chauffeur, restaurant, etc.) were all incredibly kind and helpful. I went during my birthday and had dinner at their restaurant,The Eight, next door in Paraggi. The food was delicious and they surprised me with a lovely birthday cake! It was such a special experience. When I return to Portofino, I will definitely book with Eight Hotel.

The staff is excellent and the property is perfectly locatted in Portofino.