We had an issue with the brakes on one of the beds. Jessica came to the room to fix the issue but was unable to correct it. So Cristian offered us to move to another room with a nice view. Excellent customer service from everyone. The restaurant team is also very good and attentive to your needs.

We arrived early, but the staff was super attentive. They were able to store our bags as we went out and explored. Cristian took care of us from start to finish, great customer service skills. Margarita was our cleaning lady and had the room spotless. We visited the restaurant, the selection was good with some local cuisine. Portions are big enough for two. Location was ideal right on the Straight and only blocks from downtown, the port and just about anywhere.

The breakfast was great. We were there during school holidays, which meant that the pool was full of kids - I could not use it. They have a gym, which helped.

Middle range hotel in an interesting town.

Considering the price, it met my expectations.

Good

The hotel is definitely overpriced. But decent amenities

Good breakfast, courteous staff, great location- easy access to city center, restaurants, waterfront!

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Average hotel, not so good for its price.

No utilizamos las facilidades de la picsina por falta de tiempo, pero siepre estuvo disponibloe. El desayuno muy bueno y el servicio en los cuartos espectacular.

Location and the staff will get 5 starts. The room is pretty basic and needs urgent upgrades.

Great location, very walkable, great ocean views, staff very helpful and attentive.

This place was everything I needed after traveling through Patagonia for two weeks. Walking the streets from the city center to the waterfront. I saw a lot in the last day and a half of my trip. The room was comfy and clean. The breakfast was plentiful they even let me keep my car parked there while I was walking around even after I checked out since I had a later flight. Thank you so much

We enjoyed dining in the restaurant for dinner and breakfast and close proximity to the beach.

The hotel has heating, which is very good.

It's an old but always nice place to stay. Gym, pool, restaurant, infront of the ocean. Everything ok with that. They need to change the tvs. Carpet is a little old and smells a little. But generally pretty good

Clean rooms and decent food

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We are very disappointed, the swimming pool was dirty and we could not use it. And the other facilities were unusable ‘very poor condition Your card was faulty every day and had to repeatedly take it to resception