Be aware that this hotel looks fine in the main areas but the rooms are a completely different story. Despite requesting a room on a lower floor, we were put in the top floor with an extremely steep staircase & no staff available to assist with bags when we checked out. The beds were uncomfortable & the bathroom was a hazard. There was an absurdly designed step up into the shower & toilet with slippery tile. The locks on the door are difficult to use & half the time, we basically had to go all the way back downstairs to get someone to open our door. For the price this hotel charges, find a better property. The staff were nice but that doesn’t make the place a good enough experience for the expense.

Old style hotel with historic architecture, one block from the waterfront. Staff were all excellent and on point. The building is from a bygone era, so entries, stairwell, and lighting are not the most modern, particularly if you are expecting a Marriott or Hilton with a Starbucks in the lobby. Great service, outdoor area, restaurant, and clean.

This was our third time at Palacio Ramalhete. As before, we were very nicely greeted into this beautiful and historical building. Everything there is refined and about quiet luxury. Breakfast is excellent and offers a large variety of options. The neighborhood is quiet, but it is central and offers easy access to all there is to see and do in Lisbon. I would definitely recommend to people who want a historical experience, refinement and comfort.

A beautiful hotel in the center of the city. Staff was very courteous and accommodating. We loved the breakfast and could not be happier with our stay.

Breakfast was amazing!

The room was beautiful, staff couldn't do enough for you, breakfast was delicious and food was excellent, varied options. Little shop nearby for anything from fruit to stamps to suncream

Was a lovely hotel. Great room and good amenities.

Superb stay. Lovely building. Breakfast was amazing. Top location and so peaceful

Great place.

Beautifully restored old Palace with 3 outside terraces to relax at & a pool. Staff is exceptionally accommodating & friendly. Stairs, no elevator. Will definitely return, a great find in Lisbon.

Awesome place, awesome service. We’ll be back!

Beautiful play to stay with quiet leafy courtyards and commom spaces. Decor and ambience Beautiful and service very good.

Lovely place, great area

This is a lovely hotel in a very easy location for access to the sites.

Beautiful ancient Palacio in a lovely and quiet neighborhood. Breakfasts were delicious. Staff was super nice and helpful.

Our stay at the Palacio Ramalhete was an exceptional experience and in many ways exceeded our expectations. The reception was welcoming and highly efficient even going as far as carrying our suitcases up the stairs to our room. The breakfast was delicious and served in a beautiful and magnificently decorated dining room. Most of all, the staff without exception (Suman, Subash, Saddam, Jessica & Isabella) could not be more accommodating adding their own personal touch to make our stay at the Palacio Ramalhete particularly memorable. Thank you to everyone at the Palacio Ramalhete for an outstanding stay.

This property was superb, the staff so helpful and friendly, the hotel itself was quirky and decorated with taste. There was so much choice for breakfast. The pool area was relaxing after a day out in Lisbon. I would recommend this hotel, 5 star

Absolutely beautiful old property. Impeccably decorated. Welcoming staff and excellent included breakfast. Beautiful cozy courtyards for afternoon ore late night cocktails. Small refreshing pool, no shallow end. No elevator and lots of stairs. Only suggestion might be hairdryer in bathroom and a no- slip bathmat or hand rail in bathtub/ shower.

The staff were excellent and very helpful, especially when we had to buy train tickets on line and putting useful apps on our mobile. Breakfast was a real treat and totally delicious. The hotel was slightly out from the Centre but there were buses which stopped outside. A train and trams about 6 minutes walk and the metro was a short tram journey. We discovered Umbers were the best form of transport and very reasonable

Charming place in a very cute, less busy/touristy part of town easily accessible. Great rooms with loads of character. And nice staff.