Overall Ratings & Reviews Hotel Augustus et Otto

First of all, I want to mention the employee Marco who made me feel welcomed and check in with comfort at the time that fit my schedule, really appreciated it. The property is at the great location, I didn’t even need a car because I could walk from the hotel anywhere I wanted. It was clean, the hotel provided shampoos and lots of towels. Coffee and tea, an electric kettle and fridge were included too. I want to bring it to your attention, fellow travellers, that a receptionist/front desk is not available 24/7 like in other hotels I stayed, and your email might not be read, so if you need help it’s better to call them (at least in my experience). Overall, my stay was a positive experience, the receptionists (when available) were friendly and even provided guidance on how to get to the airport. There was also a separate room on the first floor with some books, tables and chairs. I’m pretty sure there was also coffee and tea, not sure if complimentary. One last important thing is that I felt safe there because the hotel was equipped with a door with a code. Great option to choose if you’re staying in Prague.

The hotel is near water activities and the old square. Transportation is only a 5 min walk

Such a close walk to everything you need yet tucked away in a beautiful quiet street. Couldn’t have a better stay, staff were lovely.

Hotel was clean, quiet and great for transport links and shopping. Clean and basic, with friendly Reception staff. Shower was great, but bed not the comfiest. My rooms' door lock and key were difficult to lock and unlock. Apparently you had to push the key all the way in, jiggle it while turning! Some nights I couldn't lock it, so a glass on a chair pushed against the door had to do.

If you have ever seen a 4-star hotel in your life, you will immediately know that this one is not it. This hotel is 2-2.5 star at most. We had a very bad-smelling and run down room - poor ventilation, too hot, shower cabin with heavy wear-and-tear yellow stains on the floor and pipes, stained window frames, no hand towels, very poor-quality toiletries, no working TV, half-broken towel holder and curtain holder, and the list goes on and on. Both receptionists appeared inexperienced and lost at times, although they were friendly and tried to help. The hotel was inexpensive, but I would have never picked it if the honest star ranking was provided. So, Expedia, stop misleading your customers with incorrect star rating of such properties!! Positive: firm mattress, elevator in the building, electric kettle (with 2 instant coffee sticks and 2 tea bags)

Noisy upstairs Cold room Only one pillow Small blanket

The property was a good example of an old Czech building. It was pretty. There were a few really great staff. There were also some really poor staff. The room wasn’t cleaned everyday and there were additional charges on arrival. The room was dated and had two windows, one of which was missing a blind making it difficult to sleep.

Great Hotel! Very Clean room & the staff was great!

El hotel está bastante bien, a media hora caminando del Puente Carlos, tiene buen transporte público, hay un centro comercial cerca El hotel muy limpio, el desayuno está bien , no le sobra ni le falta nada.

I didn't like multiple deposits being held for things. Having to put a deposit down for a safe key for instance seems unfair. Having to hand in your key when going out and buzzing back in was also an unnecessary burden. The rooms were mostly fine, however the shower leaked and there was no air conditioning.

The only criticism I would have is that the lighting in the rooms was very bad (not strong enough)

They clean rooms every two days, in our first room the pole of the curtain broke and fall down on the bed....they didn’t repair it...we have changed room after asking for a change. Our first room was not a room but a bunker with no windows but skylight no cable tv

Hotel was spotless and staff were pleasant, enjoyed my stay

This hotel was clean, spacious and had everything we needed. Towels and bedding were very clean, bathroom was large, room was spacious with an extremely comfy bed and fabulously large windows! The mini fridge was useful. The staff are friendly and helpful. The luggage room was great and much appreciated at the end of our trip! Overall a great place to stay, a short walk from town and only 5 mins from metro. Highly recommend a stay here.

Overall the hotel was ok. Very quiet. I did not notice the bar/lounge which was advertised. Only noticed the open door as I prepared to leave.

It’s a rather nice hotel. The people are nice and the breakfast is one of the best I’ve ever had!

My first time in Prague and I had a great time. The hotel is a 5-minute walk to Andel train station on the yellow line and a mall. No air-conditioning in my room but a fan is provided and is adequate for my needs. Breakfast is awesome. Lots of variety.

Great Location, amazing customer service!! Highly recommend. Will be back again.

Good place to stay, close to metro and trams