Hotel was very dirty and old, beds were hard as rocks. Staff was good overall and the food at the restaurant by the pool was good despite the limited menu. The food for breakfast and dinner was not very good. The pool and beach area were good though, our son had lots of fun at during our stay. I will not stay here again.
Verified traveler
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
2 or 3 star hotel at best, I wouldn’t stay there again unless I absolutely had to
sarra
Leisure Family
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The hotel is good the view and specially the animation and the reception , the beach and the area but the bad things are the service at the pool bar and the restaurant service very low and need to hire more stuffs I think or to hire a professional stuffs . The security stuffs are good by the way . Hope they will improve the service more
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Walid
Business and Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
The hotel didn't receive the Expedia reservation, so I waited around 1h until the problem was solved.
The good thing is, Expedia customer service is very active and friendly. And, we received an upgrade from the hotel to a sea-view room.
Mohamed
Friends and Family
10.0
/10
Reviewed 142 week(s) ago
Hotels.com verified review
It was amazing, friendly staff, very nice building with all facilities
I will book for the my summer vacation insha Allah
Sandra
Leisure Family
2.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
The service was very bad, just to check in it took 3 hours, the rooms and restaurants was very dirty. The air conditioning was broken. Very bad over all experience to the point that we checked out after one nights stay. That hotel shouldn’t even be opened to public, would not recommend this hotel to anyone!!
farah
Leisure Family
2.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Terrible hotel , dirty and very very crowded , terrible customer service , I been in this place at least 3 times every time is worst then the other , don’t waste your money , very pricey for poor quality service , rooms customer, food , and very poor mannered customer with no respect for each other ,
slaheddine
Friends and Family
2.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
Horrible, dirty, covid protocol not respected, food awful, strongly recommand to avoid this hote.
Infested with mosquitos, water leaks, AC from the war area, no soap in common toilets, dirts in common area, no lights in corridors, and ….
Michele
Friends and Family
2.0
/10
Reviewed 226 week(s) ago
Hotels.com verified review
This is the worst hotel ever, Dirty room, no heating, no hot water, cold shower, no breakfast. we had to cancel our stay.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
The location is fantastic, beautiful and large swimming pool, the garden is also very beautiful, the hotel is understaffed, the restaurant is a mess, not a place for relaxation, more for having fun with the kids at the pool, would work for families
Verified traveler
2.0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
It is definately not a place to be if you wish a comfortable stay. Minibars are empty, wifi does not reach rooms, the staff is helpless. there is no à la carte restaurant which means you will have to eat the very same buffet. It is a sort of very mean family all inclusive club, not worth the money you pay and certainly not five stars.
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Ethan
8.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Hotel is in a good location and has nice facilities for outdoor time and access to the sea. The restaurant was good for the dinner and breakfast. Downside was the housekeeping was not the greatest. Only two towels were provided for a family of four and it was difficult to have them regularly changed. Extra towels are available for a fee which is strange for a hotel with two pools and sea access. No WiFi is available in the rooms and there is limited to no support accessories in the room such as hot water kettle, teas, coffee, iron etc. The kids enjoyed themselves but I could see a number of improvements at the facilities for a true four star hotel.
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Moh'd
2.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
1- My booking was for 2 rooms, each with double bed , what we got on each room 2 single beds.
2- The booking was for rooms with pool view, what we have got ocean view as they do not have empty rooms with pool view.
Finally, called Expedia call center to complain and the call went for more than 15 minutets without any action and the person who answered my call told me that, we will call the hotel and call you back. Nothing happened on this regards.
Thanks for supporting your customers.
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Verified traveler
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hôtel qui mérite une rénovation, il semble figé 20 ans en arrière. Nous avons eu une chambre avec un rideau de douche sale et un toilette qui fuyait.
La propreté laisse vraiment à désirer.
À l'arrivé, ils n'avaient pas notre réservation, nous avons du patienter 30 minutes...
Parking toujours complet, il faut se garer sur un parking en face de l'hôtel.
Mauvais rapport qualité prix, très cher pour la prestation.
Je ne reviendrai pas dans cet hôtel.
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KHOULOUD
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Excellent
Lazhar
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Tout été top le personnel exceptionnel vraiment ! Un grand plus pour eux ! Le hammam la spa la piscine la literie au top vraiment
Lazhar
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Le personelle au top du top vraiment. Être servis à manger à n’importe quel heure, il on toujours le sourire et son vraiment gentil. La piscine la hammam au top les lit de très bonne qualité.. la chambre spacieux la télé dommage il n’y a aucune chaîne en Français et elle ne fonctionne pas top !