Very friendly staff, served nice and authentic Japanese cuisine,
Verified traveler
8.0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
the weather was hot on 3 Apr, however the air condition only was managed centrally with warm air, the staff at counter answered me I only can open the window. The hotel should be careful about such situations.
Jonathan
8.0
/10
Reviewed 427 week(s) ago
Expedia Group verified review
Location is not too far frm center, and close to supermarket, hotel is nice, cozy and friendly
tara
10.0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
Outdoor and indoor onsen were both excellent
All Staff we met were very friendly and willing to help
Location is a bit far from JR station but still within walkable distance
Would recommend friends to visit
Verified traveler
8.0
/10
Reviewed 481 week(s) ago
Expedia Group verified review
Chose this hotel because of onsen and I really enjoyed it. Japanese style room was comfortable, clean and the Japanese breakfast was very good. It's location is not very near to JR Yufuin station, but it's quite easy to walk to the main street & JR Yufuin station. Easy to park at the hotel and driving to Lake Kinrinko was near too.
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Norikazu
10.0
/10
Reviewed 493 week(s) ago
Expedia Group verified review
I arrived a bit late but they welcomed me so warmly. The room was clean and Futon was so soft that I skept within minutes. Highly recommend the hotel.
Shin Shiang
with Partner
8.0
/10
Reviewed 502 week(s) ago
Hotels.com verified review
comfortable stay, no issues. Just needed a place to sleep & shower, so it fit my needs.
wonderful staff and facilities. The view is very nice. I would consider coming back to this hotel if I’m visiting this city again.
Verified traveler
with Partner
6.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
Nice environment, also good pick up service. Meals are rather disappointing! Dinner is not as excellent as a large scale hotels it should have been; breakfast is rather simple, pretty much like i could get it at fast food restaurant, at much lower price.
Verified traveler
with Partner
8.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
Clean room and quiet environment, but awful meals. We stayed 2 nights including breakfast and dinner, because my husband is allergic to seafood so i asked to change it to meat, but disappointingly it is VEGETARIAN! the meal is definitely not worth the price! during the meal, the service person also told us they do not have enough material so they served the seafood still... the worse staying experience i ever had..
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Verified traveler
8.0
/10
Reviewed 339 week(s) ago
Expedia Group verified review
Good location that people can easy to get there on walk, the staffs are very nice. Although the room is a little bit old, it is tidy.