7.4
Pleasant
From 490 reviews
Cleanliness

8.0

Room Comfort

6.6

Location

9.0

Service and Facilites

8.2

Traveler Reviews Hotel Donatello

Number of reviews per page
20
40
Top reviews
Bert
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location, very walkable to most of the large sites. Minutes from the train and bus station. The room was spacious and clean (housekeeping was amazing). Very comfortable bed, good ac/heat. Front desk staff very courteous, accommodating and helpful. My only cob was the water pressure in the shower was just over a trickle. Totally frustrating ! I hope they read this review and correct the his issue. I’d like to return next year.
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Marie
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, nice friendly staff. Great choice for breakfast. The only drawback is the tram works which means you couldn't really see the lovely buildings in the street
Laurie
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Listing says aircon, but regardless of weather, this hotel turns off the aircon unit in the room one a specific date and that is it! Was told...it is Autumn, just open window and only Americans complain. No fan no way to move to a quieter room where the motorcycles aren't stopping under the window and then loudly taking off. The solo room was a shoebox, no problem except it was hot! The small fridge giving off enough heat to make the wall around it warm and you can feel the hot air coming up onto the desk! If they know some guests have a problem with this...why not a few $20 fans...to save a Luke warm or bad review. I was standing at reception with sweat running down. The so have triple windows so most noise was gone when shut but it was hot. Won't be booking here when I am back in November... can't imagine the heat in that room with radiators going.
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Crystal
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Although Expedia states this hotel offers AC, we visited st a time the city didn’t allow hotels to offer AC. We were not made aware and that was a problem for us.
Stephanie
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Arrived late but staff were very attentive with 24hour check in. Area felt safe, room was comfortable, clean, ensuite and great value for money. bed was very comfortable and quiet. Breakfast was buffet and good selection. however some guests very selfish and filling up their own bags with a lot breakfast items, making sandwiches and putting in their bags which meant there was no toast left for everyone - not hotel fault but why do people keep doing this!!!!! overall lovely stay in bolonga central.
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Lauren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We stayed here prior to and after returning from our cruise in Ravenna. The staff was very accommodating, allowing us to check in early and calling a taxi to the airport for us. The breakfast had many options, and the AIR CONDITIONING was amazing.
Michael
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Really good value hotel near city centre
Monique
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location and service. Had everything I needed.
Travis
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall it was a good hotel. The staff were phenomenal! The only item that was a disappointment, was the fact upon our departure early, 0645, in the morning, prior to our train, the breakfast area was set-up, when we tried to grab a coffee/juice we were notified that it was closed and not available; although it was all out and ready. We were informed it would not be available to us until 0730. My point being, if it is there, we are paid customers, we should be able to grab a coffee and juice at minimum. Again, paid customers.
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Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location and lovely staff. Only downside was only Green Tea at breakfast, no other option for non- coffee drinkers.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This was a friendly and convenient spot to stay!
Robert
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Brilliant hotel with 24 hour helpdesk which helped as our flight was delayed and we got to the hotel at midnight. The furniture is a bit dated in the room but it was spotlessly clean everyday. A very convenient location 19 min to Bologna Central train and 10 min to the main square and almost all the main attractions . The staff were friendly and checkout is at 11:30 min much is generous. We could also leave our bags at reception in the cupboard after checkout as our flight was in the evening. Overall a brilliant hotel for the price
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Simon
icon-
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great little hotel not far from train station and easily walkable to main historical area. Some nice little restaurants nearby as well. Staff were friendly and helpful as they could! Good for mid budget. The portico’s also saved me from the rain!
Christine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

We did not have a car. We took a taxi to and from the train station. Nice hotel with a great location.
Manuel Pablo
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

nice
Sujith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location and great customer service
Lucy
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

It was very clean and comfortable. Location was perfect.
Molly
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Perfect location! Only compliant is the shower water pressure. Very weak.
Lucy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Location was great!
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The room was very clean, and had all that’s needed. The AC was very good which is so important if you are visiting in summer months. The staff is very responsive and accommodated a late check in. The beds and pillows were the best out the entire stay in Italy for this price, the bathroom is a bit small but very clean and has all that’s needed. I would stay here again!
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