Sintesa Peninsula Hotel Palembang

Explore Sintesa Peninsula Hotel Palembang
8.3
Very Good
From 2,754 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.1

Service and Facilites

8.3

People often mention about Sintesa Peninsula Hotel Palembang
All
Bedroom (37)
Room Space (33)
Taste (33)
Staff Friendliness (31)
Bathroom (28)
Hotel Area (26)
Variety (24)
Wifi (23)
Check-in/out Time (22)
Ambiance (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sintesa Peninsula Hotel Palembang

Number of reviews per page
20
40
Customer reviews
W***O
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The room is quite spacious, the atmosphere is calm and comfortable, the TV is still old-fashioned, not yet upgraded to a smart TV 😊. This hotel is perfect for resting.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr. Vardiyono, Thank you very much for your appreciation and trust in us. We are honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sarchuri, General Manager
Translated by Google Icon
See original
Profile Picture
Agung N. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Good location and competitive price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 May 2026
Dear Mr. Agung, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your accommodation during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sauri, General Manager
Translated by Google Icon
See original
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I've stayed here many times because I look for spacious rooms at a reasonable price that include breakfast. And what I always use is hot water. It's unusual for this to be lukewarm, and I've called a technician, but it's still the same. I ended up taking a shower at night because I thought there were still a lot of people using it, but it was still the same. I was really disappointed. But luckily, the next morning it was hot again. Please help me avoid this disappointment again.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 May 2026
Dear Ms. Agnes, Thank you very much for your appreciation and trust in us. We are honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sarchuri, General Manager
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Quite clean, comfortable, special and classy
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 May 2026
Dear Mr. Alfan, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sachuri, General Manager
Translated by Google Icon
See original
Bobby E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The location is strategic, the rooms are spacious, clean and tidy, the staff are friendly, the breakfast is delicious...simple and easy...in short, it's okay...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 May 2026
Dear Mr. Bobby, Thank you very much for your appreciation and trust in us. We are honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sauri, General Manager
Translated by Google Icon
See original
Nur A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is nice and friendly, clean
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Mr. Noor, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sauri, General Manager
Translated by Google Icon
See original
K***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Spacious room at a low price
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Ms. Katarina, Thank you very much for your appreciation and trust in us. We are honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sarchuri, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 23 week(s) ago
It's quite okay, but the breakfast variety is very minimal and the taste needs to be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Feb 2026
Dear Ellie, Thank you so much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sarchuri, General Manager
Translated by Google Icon
See original
FERZA A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Friendly hotel staff, clean rooms, cold AC, delicious breakfast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear Mr. Ferza, Thank you very much for your appreciation and trust in us. We are honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sachuri, General Manager
Translated by Google Icon
See original
F***h
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel staff are friendly, very helpful during check in and check out, the rooms are clean and spacious, the food is quite varied and delicious, Thank you Peninsula Hotel💞💃💃💃🙏
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Ms. Faridah, We sincerely thank you for your appreciation and trust in us. We are deeply grateful that you chose our hotel during your visit to Palembang. This motivates us to further develop our products and services. We hope to welcome you back to Palembang on your next visit. We wish you and your family good health and success. Sincerely, Sarjury, General Manager
Translated by Google Icon
See original
A***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The hotel is clean and comfortable. The breakfast is suitable for Sumatran tastes. The hotel staff is friendly. Kudos to the security guard who knows the visitors' vehicles. Suggestions include more facial tissue on the room table in addition to the bathroom, and fix the slightly jammed shower gel container. Thanks for everything.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Mr. Ayu, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel accommodation during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sachuri, General Manager
Translated by Google Icon
See original
A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The staff is friendly, the service is good, the food is delicious, and it's close to the pool. I'd love to stay here again sometime.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear Mr. Ayu, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel accommodation during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you back to Palembang again on your next visit. We wish you and your family good health and success. Sincerely, Sachuri, General Manager
Translated by Google Icon
See original
Hamiddudin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
This hotel is recommended, the staff are friendly from security, room boy, receptionist, breakfast staff are all friendly, the rooms are big with cheap price, the hotel is comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear Mr. Hamiddudin, Thank you very much for your appreciation and trust in us. We are deeply honored that you chose us as your hotel during your visit to Palembang. This motivates us to continue developing our products and services. We hope to welcome you again on your next visit to Palembang. We wish you and your family good health and success. Sincerely, Sauri, General Manager
Translated by Google Icon
See original
Soraya
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Friendly hotel staff, clean rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Ms. Soraya, Thank you very much for your appreciation and trust placed in us. We are delighted to have you as our hotel of choice during your visit to Palembang. This will encourage us to continue to improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager
Translated by Google Icon
See original
Binsar M. A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Ths staff are helpful and kind. The only issue is that the soap & shampoo dispensers must be repllaced ir changed to make more functionable.
2 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Bapak. Binsar, We do grateful for your kind appreciation during stayed with us . We are very much looking forward to welcoming you back at our hotel for your next visit to Palembang. Best regards, Sarjuri General Manager
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
the room is not very clean but the service is good
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Ms. Sri, Thank you very much for your appreciation and trust placed in us. We are delighted to have you as our hotel of choice during your visit to Palembang. This will serve as a driving force for us to further improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. Wishing you and your family continued health and success. Best regards, Sarjuri, General Manager
Translated by Google Icon
See original
W***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Recommended for a staycation with good service... fast... The staff is also friendly... the food is delicious... affordable... In short, it's comfortable to stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Mr. Windu, Thank you very much for your appreciation and trust in us. We are delighted that you were our dream hotel during your visit to Palembang. This opportunity will be a great encouragement for us to continue to improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. May you and your family be blessed with good health and success always. Best regards, Sarjuri General Manager
Translated by Google Icon
See original
Ade
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The room is quite spacious for standard class, good breakfast, affordable price, comfortable and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Mr. Ade, Thank you very much for your appreciation and trust you have placed in us. We are very grateful to have been your dream hotel during your visit to Palembang. This will be the driving force for us to continue improving our products and services. We sincerely hope to welcome you on your next visit to Palembang. Wishing you and your family good health and continued success. Best regards, Sarjuri, General Manager
Translated by Google Icon
See original
m***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
1. The door sensor is a bit difficult to read the access card. 2. The bathroom shower faucet is leaking. 3. The AC is not working smoothly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Mr. Miftahul, Thank you very much for your advice and consideration to improve our products and services in the future. We are committed to developing even better products and services in the future. We sincerely hope to welcome you and your family on your next visit to Palembang. Wishing you good health and continued success. Best regards, Sarjuri, General Manager
Translated by Google Icon
See original
U***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
I stayed overnight because my child suddenly fell ill after watching a show. I got this hotel and checked in at 11 pm. The room was ok, the facilities were ok, and the service was ok. I was just disappointed with the food. The variety was quite good, but some of the food was not suitable but was still served. They should have checked the food thoroughly, especially because it is dangerous if eaten and can cause illness.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Ms. Umi, First of all, we would like to apologize for any inconvenience you may have experienced during your stay at our hotel. We appreciate your positive feedback, which will help us to make timely improvements. We sincerely hope to welcome you back on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40