The Building has no indication that it is a hotel. You wouldn't know it unless you know the address. There is no lobby as the hotel part of this building starts on the 4th floor. The absolute worst part was the elevator did not work, so had to carry 2 full bags up 4 floors. the our room was 1 more up on the 5th floor. this was a brutal walk up and down for older folks like us. Staff was nice, thankfully and the room was clean.

We weren’t informed that the lift wasn’t working and lugging a suitcase up four flights of stairs wasn’t easy! A kettle in the room would have been nice! On a positive note the staff were really nice and very polite,the room was clean and being in a city remarkably quiet and very convenient for travelling around.

I had one of the worst experiences at Fontanella Green House, especially considering this was my final night before an early morning flight. I specifically chose this place because it advertised having an elevator, which was important for us with luggage. However, the elevator had clearly been out of service for a long time, and we had to carry our bags up four floors. What made this worse was that the day before arrival, I was still instructed via message to use the elevator — while in reality, it was under full construction. The situation inside the property was even more disappointing. Our room was located right next to the reception area, and there was constant loud noise from construction work — including drilling — as they were apparently trying to fix the elevator. This made it impossible to rest. Throughout the night, there was also continuous noise from the reception area, with people talking loudly and frequent disturbances from guests coming and going. There was absolutely no sound insulation, and every noise carried directly into the room. Since we had to wake up at 6 AM for our flight, getting proper rest was essential, but this stay made that impossible. This property is misleading in its listing and completely unsuitable for anyone who values rest, especially before an early flight. I would not recommend staying here.

They texted the day before asking when I was coming. I said approximately 9:30, I need to drop off my luggage. No one said anything that the elevator was broke. I find out when I got there. To get up to them you have to walk up 4 flights of stairs. I am disabled. The only staff member on duty looked put out to carry my luggage up. He roughly bouncing them on the stairs. When I got upstairs and finished my registration I was exhausted. He then told me everything was good. I just needed to come back after 3 PM to pick up my key. I had asked when the elevator was going to be fixed, he said that afternoon. I climb down the 4 flights of stairs. I got souvenirs for my family. Had coffee close by and killed some time there. By the time 4 pm came around I walked past the vestibule and see that the elevator is still out of order. So I decided there would be no going out for dinner. I walked a block down the street to a supermarket and purchased a few things that could eat for my dinner. Then 4 flights of stairs again. Get my key and sit in my room for 16 hrs. At checkout still no elevator. Same guy from day before told me to have my taxi/Uber come up and get my luggage. I told him they don’t do that. He looked pissed, he had to carry my luggage. He dragged them down all four flights. I am very surprised I didn’t lose a wheel. He left my stuff at the street while I slowly came down and can’t see my stuff. NEVER AGAIN!!! Room was clean with Juliet balcony

Positives: Great location. Staff were friendly and helpful. Negatives: The room we were in was very small and the place was lacking in amenities. The lift was also out of service during our stay and we had to go up several flights of stairs with our luggage.

Is so nice. Cute, good space, pretty views in my balcony. 10/10

Difficult to find as doors closed and no number obvious.Cheap and cheerful. Very clean and excellent shower with fluffy towels. Staff very helpful.

Location was perfect. Safe area close to everything. Staff was ver friendly. Would stay here again.

Staf were great, clean room and perfect location

Room was xlean and justvrifhtbfor what I needed. Basic but value for money

Location, clean rooms

The room was clean and staff very helpful but the can be a bit noisy given that its near a main thoroughfare.

Great area near restaurants, train station, attractions

Excellent location, walkable to the gothic quarter and other Barcelona must-sees. The rooms are clean and the staff are friendly, but the hotel is in fairly average condition overall.

Love the area - close to the Gothic quarter

The place was good but if your room happens to be close to the reception desk you can hear everything going on right outside your door. Otherwise very close to the train station and not a bad stay for a night

The walls were paper thin, I could hear all my neighbors at all hours, making it impossible to sleep. There was visible mold in the shower, the toilet seat was broken, and our luggage was left completely unattended after we were told it would be safely stored , anyone could have taken it. Overall, the conditions were far below basic standards and not what was advertised.

We were really disappointed to be woken up early in the morning by loud construction happening right outside our hotel room window. Unfortunately, we weren’t informed about this in advance, which made it hard to relax and enjoy our stay.

good location! but for 4ppl, it is pretty tight: there were 4beds, but the bathroom area was very tight. the sink was even smaller. and the fridge had power issues, maybe due to the excessive heatwave the city was going thru at the time. the staff though was very helpful and accommodating.

Fantastic instructions for finding the location, friendly check in service and clean comfortable room. Close to many food options, the bus and metro.