Overall Ratings & Reviews Diamond Water Edge Resort

Good hotel, all staff is very friendly. Near frim beach, take a little bit walking into station 2

Staff are accommodating and room is clean with toiletries. Highly recommended. Me and my friends have an amazing experience. This is not a crowded place like station 2.

The hotel is very close to the white beach in station 1.

The location of the hotel is great, it is just a few steps away from the beach. The staff are generally friendly and ready to serve your needs. I just have a few comments: 1. I asked for some extra ice to be sent to the room and I was surprised to be told that I will be charged 100 pesos. Such simple requests or needs should be free of charge. 2. The breakfast is of poor quality. It should heave more choices and should consist of international cuisine as many of the guests are also foreigners. Even Filipino guests expect something more special.

The staff was very nice and accommodating. The place was also good and the food was delicious☺️we enjoyed our stay 🥰

We booked 2 rooms, but the one on the third floor had a strong cat urine smell coming from the chair. I also hope you could put brighter white light rather than warm light to avoid a creepy atmosphere on the 3rd floor. The room on the 2nd floor was much better. Overall, our stay was okay, with clean bedsheets and complete set of toiletries. It also has convenient mini grocery store below the building. Great location, just a 1-minute walk to the beach.

The hotel is near the White Beach so the location is good. Upon arrival to the hotel they made us wait several minutes before they assist us in our room which has negative effect on us. For the breakfast food, you get what you paid for. The menu was mediocre. I think, I will look for other hotels next time I visit Boracay.

They have the worst receptionist ever. They aren't friendly to the guests.

The room is very crowded and madame is a cockroach. There are no elevators, the other room set up is residential. It's like you're not in a hotel anymore though the service is good front desk and helpers are very nice.

Pros: - location is awesome, few steps to the beach. - they do make up your room. - airconditioned & hot/cold water is superb. - mineral water, coffee & kettle available in d room. Cons: 1. When booked we already indicated our special request since we are checking out so early because of our flight schedule but the whole process is quite annoying! Their staff should be trained about the services they are offering specially if they are using a marketing platform like Traveloka! We are pass on to one staff to the other but no one really take care of our concern which is the breakfast included on our last day! One said, breakfast is complimentary only (in short free!) but my goodness why is that the room rates for "with" or "without" breakfast differs? One said that they can offer a packed sandwich instead of a plated breakfast since pantry opens at 7am and we are checking out at 5am! Ending? No breakfast at all even though we paid for that! 2. The two guy on duty on Nov. 2, 2022 at around 4-5am needs to be train, while we still on room they keep on calling "check out na po akala q po b 4:30 mag 5am na?" Really? We can check out even at 12nn we paid until that time. Then the guy who checked our room for check-out won't even greet you good morning or hi, not even a fake smile duuh! The other one in the lobby just watching us carry our heavy luggage. This place is awesome but the staff should be replace. Not sure if we are coming back if the management stays the same

The room is big and clean, really nice place to stay. Their service was impeccable, you can have your breakfast in your room as well just ask for room service. They clean your room everyday and give you new bottled water. Beach is just right there you can count your steps.🖒

This hotel is nice, it's just that the building where we stayed in was stairs all the way, if we would have stayed here with my parents, they would have a hard time going up and down from ground floor to 4th floor. They only have an elevator for the main building, hopefully they would have either a connecting passage or an elevator too. its location is good in case they have no other way but steep stairs. He is not friendly especially when you are with your family. they have an elevator but just in the main building so what about the 4th floor. we were always tired of the high stairs.

The accommodation looked exactly what is shown in the pictures. Breakfast was so good and the staffs were friendly.

Good service. Clean. Good food.

Highly recommended, the staffs were very polite and the food was great

Location of the Hotel is Amazing, Friendly Staff from Front Office to F & B staff. Very well Accommodating Staff. Friendly Suggestion since I am as well working on the same Industry. 1. When the Guest asked for 2nd Round of Coffee or Juice never tell them its Chargeable it will spoil their breakfast and their day. You Have a Policy of 1 Round Drink for breakfast if its Fresh Juices or Freshly Brewed Coffee I can understand for a 3 star Hotel. I was informed on the 2nd Breakfast for the chargeable for 2nd round of drink. 2. Make sure the Room is clean when the HK will make the room vacant ready but its not ready due to dust and under the bed. it looks clean though. Service was fine staff are friendly but the Restaurant Policy hmm. Paying Attention to details has a big impact for the guest. hopefully the don't forget to Smile.

Hotel is very near the beach front. Very accessible to transportation since it was along the road. Very accessible to other establishments like 7eleven, andoks, ATM, etc. Very accommodating staff. Clean rooms. Good service. Hope to comeback soon ❤️😊

Spend 2 nights at this hotel and the service was awesome.

The staffs are very accomodating with our requests and we were accommodated to be moved to lower floor since our room was on the 5th floor.

The accommodation was great. Good breakfast. Courteous & helpful staff except the old guy duty last sat night (june 1) around 8:30pm, we were about to get another beach towel (our 3rd towel for the said day)however he so rude,asking & shouting the recep on duty if we were still allowed to get 1.so annoying. My husband so upset how the staff talked to him.fyi we booked a deluxe double room no view (annex) with breakfast.max of 4 guests. We clarified this, since day 1 & we were just 3 (i,my husband & my daughter)hope to update your system, checked the allowed guests per room & please don't put front desk people with such kind of attitude.