Hotel Atrium Plaza

Explore Hotel Atrium Plaza
8.2
Very Good
From 487 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.6

Service and Facilites

8.6

Traveler Reviews Hotel Atrium Plaza

Number of reviews per page
20
40
Top reviews
Sirabel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The balcony door would not shut all the way, letting all the noise in. The bathroom window also was broken and would not close. The room is dated but the location is great. If you go for Carnival just know that it will be loud until about 5am every night with large crowds outside.
Kibwe
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was in good condition but there was a lack of hot water. This may be due to the construction that was going on. I expect everything to be better than it was after the construction is finished
Maria
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, very friendly
Emilio
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy bien
Kibwe
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Okay I rated the hotel honestly due to some issues that they have which is that they're building a new walkway so for right now there's a lot of inconvenience and a hot water issue we're only the second floor works. As I was leaving I saw that the driveway was almost done so I think they'll be done in a couple of weeks before carnival. Traffic around the area is bad for right now but when they're done it is going to be wonderful because they've also built to small grocery stores that are now open next to the hotel and across the street from the hotel. When they're done with the construction it will be outstanding. I can see that because the parts that are done looks nice and the two grocery stores are also open and is nice.
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German
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great
Cesar
icon-
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was bad from front desk to room to the breakfast buffet just bad
CHARLES
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

My stay was from 9/11-18/2025. This is an honest summation of my stay with photos and video. Breakfast was not good watery powdered eggs burnt chuleso old coffee the chef is a grumpy spanish man Balcony was full of bird poop. Theres no handle on the balcony doors. You have to sign the handles out with reception. The room comes with one key card. This is because when you leave the room the key controls ac and power. So when you leave the room ac turns off. You will come back to a hot room. When you return to the room and place the key card in the ac wont turn on until after ten minutes expect to be hot in the room for awhile. The hotel lobby doesn't have ac. At reception there's coffee and water waiting for you. This is an older hotel the beds are hard and dont expect for all of the wall sockets to work. Theres no usb chargers slots in the rooms. I had to change my room because the forst room was soo bad. Theres water leaks coming from the faucets and wall. The pool area is not monitored there were druggen men at the pool blasting loud music. Not Women and children friendly. The linen was changed and i discovered blood on them. Railing on the steps are dangerous and broken. Pool fan was turned on by touching wired together. Like i said this is not a bashing but an honest assessment of my stay with pictures. My stay was ok other than these things. I had great company with me who made it better. I will not go back. I got what i paid for.
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veerat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It is in a old market area with lot of commercial businesses and lot of traffic no good restaurants nearby.
Jelmarie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

La comida riquísima. El hotel en general es bonito. Están remodelando algunas areas.
Verified traveler
icon-
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Overall it was good, but no hot water. Also my room was facing the main street, so very noisy.
Moises
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff were Very professional. Housekeeping was very nice as well as the front desk and the bellman.
Luz
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Los baños no e
Cesar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff was excellent
jesus
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Durantw mi estadia las atenciones y el.personal fueron excelentes, excepto por un incidente en el que alguien se apropio de algunas pertenencias mias, ellos realizaron la investigacion y sancionaron a la peraona segun lo que me explicaban en las conversaciones, me dijeron que se comunicarian conmigo para reponerme mis pertenencias pero han dejadonde reaponderme y nadie se a hecho responsable
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Angie Tatiana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Place is nice and needs to be fully renovated room wise. Staff were pleasant.
italo
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The Hotel conditions are bit deplorable it’s situated in a busy street with repair shops across the street it’s very noisy the area used to be nice many years ago didn’t feel safe across in the corner there’s a store with loud music and drinking at night a don’t recommend TV or elevator we’re not working food at restaurant was ok
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Shirley
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice Hotel
Ivan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

All good
Craig
icon-Leisure
Leisure
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Hotel is promoting pool and gym but both were under renovation. Toilet wouldn't flush, shower head dirty and clogged and the water was cold.
Number of reviews per page
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