Overall Ratings & Reviews Hotel Sibayak International

A nice and comfortable place to stay. Perfect for a family vacation.

Enjoyed staying at Hotel Sibayak... Recommended, strategic location

The hotel is very comfortable and child-friendly. I'll be back again sometime.

Fun and delicious food

I really like it, it's clean and comfortable, it's recommended, but in my opinion the food is a bit lacking in taste, it could be improved, thanks

There's a playground and the staff are very responsive. It's really great...

In short, the room is nice, clean, and the place is comfortable.

The room facilities are very poor, not in accordance with the price of the room being sold.

Wanting to have breakfast, you have to queue first to get a dining table. When you first book a room from the app, you request a room with 1 double bed but you are given a twin bed. You sleep like you are friends even though you are husband and wife 🤣

Check-in time too noon (15.00) while occupation is not too high. No porter for help to carry my baggage.

Even though the hotel building is old, the rooms are spacious, clean, comfortable, and the service is very good. The breakfast is quite varied and delicious. If the building and rooms are renovated or rejuvenated, it will definitely be even better...

The hotel is very comfortable. Suitable for bringing children and family.

good, but the bathroom and room facilities are old.. need to be renovated

cool very satisfying and clean friendly

This hotel claims its name is international but its hospitality does not reflect its internationality at all, because when I stayed here I complained to the receptionist that the bed cover and linen in my room were torn and dull, they said they would contact me again, but after waiting for 1 hour, they never came until I checked out Not to mention the room was old and there were many leaks on the ceiling, lots of peeling wall paint, it seems the room is not well maintained As soon as I entered the restaurant during breakfast time, I wanted to drink but the glass was empty and I tried to ask the SPV at the restaurant, he only said for a moment Sir, I waited right in front of the water stand, 5 minutes he didn't come, I complained again and instead I was the one who was scolded "Wait a minute Sir, the glass is being washed"..!!! Poor Owner if his Employees know how to handle Guests in the Hospitality Industry like that, it could ruin the hotel brand.. Even though the basic handling of my Complaint was as simple as "Okay Sir, which chair would you like to sit in, I'll bring your drink there" I stayed in the Family type which is in the High Season room price range of 3.5-4 million/night, for the service and experience like what I felt it was not Worth it and Not Recommended to Stay there again Thanks

It's worth it at that price.

Swimming pool like the kids pond in the afternoon no more privacy for the guest. The rest fantastic

During my stay here, the service was good, even though the check-in time was 3, I tried after 2 and it turned out the room was already available.

Overall... satisfied... comfortable atmosphere... good and friendly service

Even though you can't check in before 15.00, the service is satisfactory for families and children.