Clean room. No staff apart from cleaners-all digital.

Yes

Easy, check-in, cleanliness, nice duvet, great kitchen, wood floors, great windows, good shower, Good communication with staff. Very central and convenient part of town.

Nice private clean room

Room was fine, terrible customer support.

Perfect

Mold on the roof. Paint smell im the room. A window to the corridor, where the lights kept blinking all the night. Checkout was at 12.00, arrived a 11.30 and the cleaning woman was on our room saying that the checkout was at 11.00 Worst experience ever

Despite the fact that there is no front desk or reception are this is the best and our favourite place to stay in Madrid.

No staff. No reception desk. The question above is irrelevant.

A/C Breakers Off.. I had to call service to support.. quick response and issue resolved in few minutes. Little more info or clear instructions to follow on confirmation message would help much. No labels on elevator, or signs to go to 3rd floor hotel reception. Had to call in to phone noted in entry door to get directions! After that.. key and room acces.. Ok. Room very clean, bed comfy and hot water in shower..! The basics all included.

The auto checkin was hard cause they didnt actually give us the reservation code. But we had to turn on our sim card to be able to call the number and they gave us the code. Wayyyy too expensive for what it was, but we were desperate after our vrbo cancelled on us. Another weird thing was theres just one long pillow on the bed, not very comfortable. But the ac was good, water pressure in the shower was good, and the terrace was kinda nice. Low rating for overpriced accomodation.

Ita right next to plaza mayor right in the middle of Madrid you can walk anywhere... But if you hace any issues the staff Is non-existing

This property Is very very well located, but the check-in process Is automated, the staff Is never there, nobody answers the phone, the key card stops working very day and they charged me again for my reservation at check-in... Beware... I saw a korean couple stranded with no place to sleep at 2 AM.... I've still to recieve my refund... Only for the most adventurous turists... If you like no frills experiences THIS PLACE IS NOT FOR YOU

Needs some maintance (shower broken) and cleaness in the shower, (hair)

Like the campus, feeling like good old college days

The hotel staff did not empty the water jug for the air con before we checked in to our room, so the air con kept dripping water onto the bed. The check in process was also quite chaotic. We struggled to check in so we let the guests next in the queue to go first, but they also couldn't check in. Check-in was like a puzzle game all the guests trying to solve together.

Good Location and comfortable

Estuvo bien

Definitely recommended

Great location, and very basic everything else. You get a bed, a wardrobe, towels and a bathroom. Far from the pictures showed on the website. The auto check-in doesn't work.