E***a

Staycation

8.0

/10

Reviewed 7 day(s) ago

The staff is not friendly, the water in the swimming pool is dirty, check-in time is at 14.00 and arrived at 15.00. I booked 3 rooms for 4 adults and 5 children but only 1 room was ready and it was a smoking room.

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E***a

Staycation

6.4

/10

Reviewed 7 day(s) ago

The staff is not friendly, the water in the swimming pool is dirty, check-in time is at 2 PM and arrived at 3 PM, booked 3 rooms for 4 adults and 5 children but only 1 room was ready and it was a smoking room, not recommended to spend a birthday moment with family here.

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F***a

8.3

/10

Reviewed 1 week(s) ago

The sofa is really dirty, the windows look like they haven't been cleaned, and the sheets have yellow stains. It feels like an old-school hotel.

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DN

Dwi N. A. S.

Business

9.7

/10

Reviewed 3 week(s) ago

Very comfortable..just a little bit inside..when the receptionist offered a welcome drink and wanted to offer to take it to the room..until we checked out it still wasn't taken..just a suggestion so it won't disappoint..thank you.

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Verified Traveler

Leisure

10.0

/10

Reviewed 4 week(s) ago

I had a very pleasant stay at Swiss-Bell Lampung. The staff were friendly, the hotel was clean, and the breakfast was delicious and varied. I stayed here for two nights. I would happily recommend this hotel to my friends and family.

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df

dini f.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly, the rooms are clean, next time I go to Lampung I might come back to this hotel again.

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P

Permana

Leisure

9.7

/10

Reviewed 5 week(s) ago

Friendly staff, big bed, spacious room, but parking is a bit difficult

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a***d

Leisure

6.8

/10

Reviewed 6 week(s) ago

Hotel staff should pay more attention to the contents of the equipment or toolkit in the bathroom to the bedroom before new guests enter the hotel room.

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Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swissôtel Belle (Lampung) would like to express our gratitude for your interest in our hotel and for your valuable feedback. 🙏 We apologize for the inconvenience caused by the inadequate amenities in your room, particularly the bathroom and bedroom. Your valuable feedback is crucial to our hotel operations, and we will immediately contact the relevant team to ensure that all room inspection procedures (room preparation and quality control) are thoroughly conducted before your stay. Your valuable feedback is a vital step in improving our service quality and enhancing your comfort. If you have any further questions, please contact us. We are happy to assist you. All our staff will strive to make your next stay even more enjoyable.

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TW

Tri W.

10.0

/10

Reviewed 8 week(s) ago

Everything was great Delicious food Spacious rooms Always kept clean Great service staff My belongings were brought to my room

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1 people find it helpful

Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swiss-Belhotel Lampung would like to express our gratitude for choosing our hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for your stay at Swiss-Belhotel Lampung and for recommending us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Sincerely, Swiss-Belhotel Lampung

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a

azizah

Staycation

10.0

/10

Reviewed 8 week(s) ago

The room is really nice and comfortable. Thank you Swissbell Hotel. I'll be back there next time. 🥰

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Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swiss-Belhotel Lampung would like to express our gratitude for choosing our hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for your stay at Swiss-Belhotel Lampung and for recommending us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Sincerely, Swiss-Belhotel Lampung

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UD

Ursula D.

Staycation

9.7

/10

Reviewed 11 week(s) ago

Fun.. Big room.. Restaurant food is varied..

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Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swiss-Belhotel Lampung would like to express our gratitude for choosing our hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for your stay at Swiss-Belhotel Lampung and for recommending us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Sincerely, Swiss-Belhotel Lampung

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am

ammi m. m.

Business

8.5

/10

Reviewed 11 week(s) ago

Okay, everything is fine, hopefully we can come here again.

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1 people find it helpful

Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swiss-Belhotel Lampung would like to express our gratitude for choosing our hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for your stay at Swiss-Belhotel Lampung and for recommending us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Sincerely, Swiss-Belhotel Lampung

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h***y

6.5

/10

Reviewed 12 week(s) ago

The taste of the food for a star hotel rate feels inappropriate.

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Accommodation's Reply

20 Jan 2026

Dear Valued Guest, Swiss-Belhotel Lampung would like to express our gratitude for choosing our hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for your stay at Swiss-Belhotel Lampung and for recommending us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Sincerely, Swiss-Belhotel Lampung

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a***d

10.0

/10

Reviewed 13 week(s) ago

The hotel is nice, but parking is difficult.

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1 people find it helpful

Accommodation's Reply

26 Nov 2025

Dear Valued Guest, Best regards, Swiss-Belhotel Lampung Swiss-Belhotel Lampung Thank you for choosing Swiss-Belhotel Lampung and for your kind comments regarding your stay at Swiss-Belhotel Lampung. We are delighted that you had a memorable stay. Thank you again for choosing Swiss-Belhotel Lampung and for recommending Swiss-Belhotel Lampung. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Best regards, Swiss-Belhotel Lampung

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A***n

10.0

/10

Reviewed 14 week(s) ago

Spacious room, delicious food, only one elevator works so you have to queue first.

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Accommodation's Reply

26 Nov 2025

Dear Valued Guest, Best regards, Swiss-Belhotel Lampung Swiss-Belhotel Lampung Thank you for choosing Swiss-Belhotel Lampung and for your kind comments regarding your stay at Swiss-Belhotel Lampung. We are delighted that you had a memorable stay. Thank you again for choosing Swiss-Belhotel Lampung and for recommending Swiss-Belhotel Lampung. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Best regards, Swiss-Belhotel Lampung

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M***M

10.0

/10

Reviewed 15 week(s) ago

The room is comfortable and clean, making you feel calm.

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Accommodation's Reply

26 Nov 2025

Dear Valued Guest, Best regards, Swiss-Belhotel Lampung Swiss-Belhotel Lampung Thank you for choosing Swiss-Belhotel Lampung and for your kind comments regarding your stay at Swiss-Belhotel Lampung. We are delighted that you had a memorable stay. Thank you again for choosing Swiss-Belhotel Lampung and for recommending Swiss-Belhotel Lampung. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Best regards, Swiss-Belhotel Lampung

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D***a

10.0

/10

Reviewed 17 week(s) ago

Very comfortable and beautiful, friendly service.

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Accommodation's Reply

12 Nov 2025

Dear Valued Guest, Best regards, Swiss-Belhotel Lampung Swiss-Belhotel Lampung Thank you for choosing Swiss-Belhotel Lampung and for your kind comments regarding your stay at Swiss-Belhotel Lampung. We are delighted that you had a memorable stay. Thank you again for choosing Swiss-Belhotel Lampung and for recommending Swiss-Belhotel Lampung. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Best regards, Swiss-Belhotel Lampung

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MD

Monica D. K.

Staycation

10.0

/10

Reviewed 17 week(s) ago

Great room, great service. I've been here many times. It's top notch.

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1 people find it helpful

Accommodation's Reply

12 Nov 2025

Dear Ms. Monica D.K. Warm greetings from Swiss-Belhotel Lampung. We would like to thank you for choosing Swiss-Belhotel Lampung and for sharing your feedback regarding your stay at Swiss-Belhotel Lampung. We are delighted that you had a memorable stay. Thank you again for choosing to stay at Swiss-Belhotel Lampung and for recommending Swiss-Belhotel Lampung to us. We look forward to welcoming you back to Swiss-Belhotel Lampung in the future. Best regards, Swiss-Belhotel Lampung

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BS

Budi S.

9.7

/10

Reviewed 19 week(s) ago

Very comfortable with cold AC

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Accommodation's Reply

18 Oct 2025

Welcome to Swiss-Belhotel Rum Kaze. Choose Swiss-Belhotel Rum Kaze. We are very glad that you made your stay a memorable experience. Thank you for choosing to stay at Swiss-Belhotel Rum Kaze and recommending us. We look forward to welcoming you again at Swiss-Belhotel Rum Kaze. Thank you Swiss-Belhotel Rum Kaze.

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Rini R.

8.7

/10

Reviewed 20 week(s) ago

Overall it was comfortable, but the cleanliness was lacking, like in the swimming pool and bathroom, the edges were slippery, plus the shower was not very comfortable... breakfast was worth it

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1 people find it helpful

Accommodation's Reply

18 Oct 2025

Dear Ms. Rini R., Warm greetings from Swiss-Belhotel Lampung. We would like to thank you for choosing Swiss-Belhotel Lampung and for your comments about your stay at Swiss-Belhotel Lampung. We are very glad that you had a memorable time. We would like to thank you again for your stay at Swiss-Belhotel Lampung and thank you for recommending Swiss-Belhotel Lampung to you. We look forward to welcoming you back to Swiss-Belhotel Lampung again on the next occasion. Best regards, Swiss-Belhotel Lampung

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Swiss-Belhotel Lampung

Overall Ratings & Reviews Swiss-Belhotel Lampung

8.8

8.8

8.5

8.6

8.6

Traveler Reviews Swiss-Belhotel Lampung