I stayed at this hotel for 4 days 3 nights. When I first checked in at the counter, staff May was very patient and she explained everything to me very clearly. And whatever question I asked her, she was able to answer me in English, as I don't know how to speak in Japanese. So she was very nice and patient about answering all my questions. I just don't like the bed and pillow as they are too soft. I prefer a hard type. And the toilet is too small as fat people find it difficult to move.

Lovely hotel lobby. Rooms are decent, but the toilet is rather compact. Food is good!

Lovely view in lobby. Feels like I'm in a cruise ship. Good spread for breakfast and dinner. Only complaint is the toilet is too small.

I had a great experience there. The staff are friendly even though they are not fluent in English (so limited). I booked the tatami room. The room and the hotel are so traditional. The room is clean and very simple. Please expect small space in the bathroom. But the bedroom is spacious. There is also living room in the bedroom that make the space bigger than usual hotel. In the hotel, there 23 hr onsen (1hour at midnight for cleaning). The onsen is clean and provided with all necessary toiletries. Even the comb is saniteralized. I took the onsen twice during my stay. Morning and Night. Morning has less people than night. And recommended for those who haven't tried onsen or sauna before, please use the outdoor one, otherwise you will feel so hot. The hotel also provide free dinner and I recommend you to take the free breakfast as well. Around the hotel, there is not much stores or restaurants and the distance is quite far from one to another.