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Explore ibis Styles Makassar Sam Ratulangi

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8.5

Very Good

From 1,870 reviews

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Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (30)

Bedroom (28)

Ambiance (27)

Distance to City Center (26)

Hotel Area (26)

Accessibility (25)

Wifi (24)

Bathroom (24)

Surroundings (23)

Room Space (23)

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Traveler Reviews ibis Styles Makassar Sam Ratulangi

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Customer reviews

Anrah

Transit

10.0

/10

Reviewed 4 day(s) ago

Comfortable, clean, and excellent facilities. Friendly staff too. Highly satisfied with my staycation experience.

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K***h

8.5

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and the rooms are clean.

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Accommodation's Reply

16 Aug 2025

Dear Our Value Guest, We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be even more satisfying than the previous one. Best regards, Management

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M***h

Staycation

10.0

/10

Reviewed 4 week(s) ago

Hotel in the city center with easy access to everywhere, not too congested

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Accommodation's Reply

30 Jul 2025

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w***d

Transit

9.4

/10

Reviewed 4 week(s) ago

Friendly staff, comfortable room.

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Accommodation's Reply

31 Jul 2025

Dear Our Value Guest We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope that your next stay will be more satisfying than the previous stay. Best regards, Management

L***u

10.0

/10

Reviewed 5 week(s) ago

Very pleasant supportive atmosphere, friendly staff and very helpful guests.

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Accommodation's Reply

20 Jul 2025

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R***h

9.1

/10

Reviewed 6 week(s) ago

The room is spacious, the room facilities are satisfactory, the breakfast has quite a lot of choices, and the taste is also delicious.

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Accommodation's Reply

16 Jul 2025

Dear Our Value Guest Warmest greeting from Ibis styles makassar samratulangi.. Thank you very much for your kind review during your stay at ibis styles makassar It would be a pleasure to welcome you back on your next visit to Makassar. We look forward to creating another memorable and pleasant experience for you next stay. Warm regards, Management.

M***a

Leisure

9.1

/10

Reviewed 6 week(s) ago

The hotel is close to everywhere, the place is comfortable...👍🏻

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Accommodation's Reply

16 Jul 2025

Dear Our Value Guest. Warmest greeting from Ibis styles makassar samratulangi. Thank you very much for your kind review during your stay at ibis styles makassar. It would be a pleasure to welcome you back on your next visit to Makassar. We look forward to creating another memorable and pleasant experience for you next stay. Warm regards, Management.

N***y

Staycation

10.0

/10

Reviewed 6 week(s) ago

Was good experience , nice staff,

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Accommodation's Reply

16 Jul 2025

J***S

Business

8.5

/10

Reviewed 10 week(s) ago

A strategic place to stay in Makassar, close to everywhere.

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Accommodation's Reply

17 Jun 2025

Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management

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Alamsyah A.

Leisure

9.4

/10

Reviewed 11 week(s) ago

Overall everything was good and the service was fast and friendly, only during breakfast the staff at the restaurant were watching the guests as if something was wrong, which reduced our comfort.

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Accommodation's Reply

17 Jun 2025

Dear Mr. Alamsyah. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management

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F***a

9.1

/10

Reviewed 13 week(s) ago

The office staff is very unclear, talking very fast.

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Accommodation's Reply

29 May 2025

Dear Our Value Guest. Warm greetings from Ibis styles makassar samratulangi. We sincerely apologize for your inconvenience, During your visit. We will investigate your complaint to our team. Because the comfort of our guests is our top priority, Once again, we appreciate your feedback and look forward to making your next visit more enjoyable. Best regards. Asraruddin. Roomdivision Manager

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Q***m

8.5

/10

Reviewed 14 week(s) ago

When I asked for a coffee/tea refill, it was never given.

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Accommodation's Reply

21 May 2025

Dear Valued Guest, We sincerely apologize for your inconvenience, During your visit at ibis styles makassar samratulangi. We will investigate your complaint to our team. Since the comfort of our guests is our utmost priority, Once again, we appreciate your feedback and look forward to making your next visit more enjoyable. Best regards. Asraruddin. Roomdivision Manager

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f***n

Business

8.5

/10

Reviewed 14 week(s) ago

Good bed: The mattress is soft, there are many pillows, the AC is cold. Good bath: The hot water works well, the water pressure is good. Good breakfast: There is an egg station. This is my 5th stay here.

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Accommodation's Reply

23 May 2025

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sahrianti

8.8

/10

Reviewed 17 week(s) ago

The most strategic hotel for today's activities to the Running event in Karebosi and the wedding party event in Immim. And located on the main road of Makassar City with a very affordable price.

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Accommodation's Reply

03 May 2025

Dear, Sahrianti. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We always appreciate receiving positive feedback. We will pass your comments on to our team. I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Management.

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H***o

10.0

/10

Reviewed 18 week(s) ago

3 star hotel but like 4 star

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Accommodation's Reply

23 Apr 2025

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F***y

10.0

/10

Reviewed 20 week(s) ago

From check-in to checkout without any problems. Very satisfied.

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Accommodation's Reply

23 Apr 2025

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V***a

Business

9.7

/10

Reviewed 20 week(s) ago

Every time I come here the service is always satisfactory, fast and good.

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2 people find it helpful

Accommodation's Reply

15 Apr 2025

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Syambas R.

9.7

/10

Reviewed 20 week(s) ago

Thank God, our family is very satisfied. Thanks.

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Accommodation's Reply

05 Apr 2025

Dear Syambas R. We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management

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j***r

Business

8.2

/10

Reviewed 23 week(s) ago

Was good but needs to up facilities.

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Accommodation's Reply

30 Jul 2025

Dear Our Value Guest We sincerely apologize for the inconvenience you experienced during your visit to Ibis Styles Makassar Samratulangi. We will investigate your complaint with our team. Our guests comfort is our top priority. Once again, we appreciate your feedback and look forward to making your next visit more enjoyable. Sincerely, Asraruddin, Room Division Manager

N***a

Staycation

9.1

/10

Reviewed 26 week(s) ago

The staff at HTL are friendly, the check-in and check-out process is not long. The room is clean, only there is only one towel provided and there is no shampoo.

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Accommodation's Reply

20 Aug 2025

Dear Our Value Guest. Warm greetings from Ibis Styles Makassar Samratulangi. Thank you for your satisfaction regarding our friendly staff, and the fast check-in and check-out process, clean room during your visit at Ibis Styles Makassar Samratulangi. We sincerely apologize for your inconvenience, regarding the only towel provided and no shampoo. We will investigate your complaint with our team. Because the comfort of our guests is our utmost priority, Once again, we appreciate your feedback and look forward to the opportunity to make your next visit even more enjoyable. Best regards. Asraruddin. Room Division Manager

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