Overall Ratings & Reviews Novotel Shanghai Clover

Good service staff, shuttle service to central entertainment venues is very convenient.

It was very pleasant, there was a free airport and Disneyland shuttle service, but unfortunately we didn't get the room we requested, the receptionist also had language barriers, there was only a little food that we could eat for Muslims, otherwise it was very pleasant.

The male receptionist was very good. He was attentive to customers, always came to ask questions, and provided service. I was very impressed. The room was good. The hotel was very good. I give it 9/10. It's a bit far from the tourist attractions, but it's close to Disney.

The room temperature is not so cold because they are using central AC. But the room is so huge.

Overall experience is good. Convenient store is just right opposite of the main entrance. Location is very close to Disneyland.

Good hotel, big, magnificent, luxurious, near Disney, has a variety of shuttles, a variety of food but quite bland.

The aircon didn't work so well. So the hotel gave me a fan instead of offer me another room.

The hotel staff were very friendly and very kind... those of us who were hampered by language were really helped by them. The hotel is also clean and comfortable... Disneyland is very close and there is a shuttle service 👍.

The staff is friendly and very helpful, there is a shuttle bus from puddong airport to the hotel, hotel to disneyland, hotel to the bun. The room is big, all the facilities are very adequate, there is a children's playground, close to the metro station, close to the costco wholesale supermarket ... in front of the hotel there are several minimarkets, and at night there are many food stalls.

Hotel staffs are very friendly and helpful. Very recommended to stay here

Breakfast OK. Room is very clean and spacius, they also upgrade and decorate my room since I was there on our honeymoon trip. They also offer shuttle bus to disneyland. Downside is the staff hotel offer us to book taxi but I think he scam us since we need to pay him by cash. He said he already paid by apps for the taxi. When I check didi (ride hailing) fee vs fee charged by him, the difference is rmb 100 (around IDR 220 thousand).

Food need improvement on varieties. Location far away from city. But good thing they provide free shuttle.

There is one staff who is very helpful.

Good Hotel and also good for Family to stay at this hotel.

It was very nice this hotel. Clean and Good.

Shuttle bus to Disney and the airport is okay 👍.

Best Hotel, best service, near go to disneyland, free shuttle bus.

Great accomodations, great services, great facilities, great staffs and great shuttle bus from airport, disney and to the bund! Thank youu it was so pleasant.

Good service, If you want to go to disneyland, you must stay here. The service is also excellent.

Nice and clean hotel, staff was helpful. Could improve in breakfast menu selection.