Overall Ratings & Reviews Dear Lisbon - Palace Chiado Suites

EASILY the best stay on our Europe Trip Honeymoon! I am sad I can’t give it more than 5 stars!!! This hotel is the most accommodating that we have gone to on our honeymoon (4 countries visited) & it was so affordable! The cost of in suite snacks/drinks, transportation etc through the hotel was so helpful and affordable. Plus the staff were so nice and really made it feel like a special experience. The only downsides was that the street can be loud, but that is just because we were in the heart of Lisbon and that came with the location so it did not bother us at all. Never rlly heard our neighbors (in the building) so it was quiet inside. The atmosphere in the building and the room felt very historical which gave it a unique edge over other places we looked at staying, but it is even more beautiful in person. Huge room & bathroom & the WINDOWS!!! Huge with a cool view of the street. Ok. Now let’s talk breakfast: made us feel like Kings. Idk if for other people getting breakfast brought to your room is nbd, but for US this was royalty status behavior. Food was so good and they brought it us on a cart and it felt like a movie!!! Plus they changed it up everyday so we weren’t just eating the same thing all the time. Ultimately, this is one place you HAVE to stay at in Lisbon. Dear Lisbon made our trip to Portugal 💯/10 and I will be telling everyone about this experience forever (bc it’s our honeymoon ofc!!).

The hotel is an old palace (2nd floor only). Very accommodating staff. brought breakfast the night before when we had Ealy tours. They keep our bags from early in the morning to after returning from a tour (late afternoon). Location is in the Old Town and walkable to most of the sites in Lisbon.

The property was beautiful even though there was no elevator due to it being in a historic building! View was splendid and breakfast was superb!

Friendly and helpful staff. Very clean facilities. Daily breakfast was outstanding. Room had beautiful views of city and river. Convenient location to many attractions and restaurants. Would highly recommend.

We enjoyed two separate stays at this wonderful hotel. It is part of a refurbished palace, so be prepared to climb some stairs to get to the spacious and well appointed rooms.The staff is attentive and courteous, the location is great, and their in-room breakfast formula is a winner!

This is the perfect place to discover Lisbon! Great rooms appointed in a tasteful historic and modern style. It offers walkable access to all of historic Lisbon sites. The hotel’s delightful in-room breakfast formula is a winner. The welcoming and knowledgeable personnel makes staying at the hotel a most enjoyable experience.

We loved the location. We did request a ride from the airport and notified them that there were 4 people. We were picked up by a small car that barely accomodated our luggage. They had a difficult time working with the fact that there were 2 different rooms booked and neither couple were planning on having breakfast together. Also we were given the key to a room that had the wrong name on the welcome letter. The room was truly beautiful with high ceilings and beautiful comfortable bed. The baseboards needed a coat of paint and the carpet although very clean really needed an update. The worse part of the stay was the fact that whenever you used water in the bathroom the pipes would vibrate very loudly. You could not use the toilet at night for fear of waking up your partner.

We loved the property itself. The breakfasts were amazing, the staff and the rooms were lovely. Everything we wanted was close. The only complaint was the noise level. The building is historic which is a double edged sword. The plumbing is noisy. The windows are not double pane so when the garbage / recycling trucks go by in the middle of the night, it is very loud. The same goes for when the restaurants close and patrons leave and have loud conversations. If you have good ear plugs or are a sound sleeper, this location is prefect.

The staff at this beautiful hotel were very welcoming and helpful and even surprised me with complimentary cake and port on my birthday. We had views of the castle and the sea from our gorgeous suite and the icing in the cake was having an amazing breakfast brought to our room every morning. Thoroughly recommend!

Huge rooms. Terrific breakfast served in our room. Staff was so cordial, friendly, and helpful. We loved our stay.

Great hotel. Quiet. Very accommodating staff. There are some stairs to get to the hotel room but easily managed. There is no real lobby but we liked that because we felt like we were in our own palace. We rarely ran into any other people stating there. The room was beautiful and huge. We loved our time there and would definitely stay again.

Beautiful property. The daily breakfast was inroom with a nice selction or warm and cold food. Not handicap acessible and all rooms are on the 3rd floor via stairs only. Just an FYI

Lovely hotel in the Chiado neighborhood. The hotel is an old palace so the rooms are the perfect mixture of historic charm with modern amenities. The hotel staff was super helpful and welcoming, they even booked our restaurant reservations each night! You also can’t beat the breakfast and the VIEW!

Wonderful, historic building. Beautiful room, great breakfast and personalized service. Best place we have ever stayed in Lisbon.

Huge room. Comfortable bed and pillow. Professional staff. Excellent breakfast delivered to your room in time every morning.

The staff was very helpful and the daily in suite breakfast was amazing.

Goregous old building with an interesting history. The room was enormous even by American standards. Breakfast is prepared fresh and delivered to your room daily. Special thanks to Maria at reception who was beyond kind, informative, and attentive. Her level of service really elevated the stay from great to fantastic.

Very satisfied with Palace Chiado. Only complaint is street noise (e.g., garbage collection) very late in the night.

Really beautiful property,very close to many attractions!!!

Huge comfortable room. Beware that there is no elevator