9.6
Exceptional
From 124 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo

Number of reviews per page
20
40
Top reviews
LINDA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Gozan Hotel was a delightful place to stay during our spring visit to Kyoto. The management was very helpful to us during some travel difficulties we experienced before our arrival. I was put at great ease by their continuous communications with us, as they promptly responded to all our messages. Once we arrived, our stress disappeared. The facility is charming, and run very efficiently. We were greeted with some beverages to enjoy in our room. In Ryokan style, this Japanese beauty's accommodations were very comfortable. Amenities were superior quality. The kitchenette, restroom and bathroom in our suite were all top notch. In the morning, we were able to partake of the hotel's most delicious coffee in the lobby before heading over next door for a small breakfast sandwich and juice. We loved that Gozan was within walking distance to several places of interest, as well as the subway and the buses. The Gyon district is also nearby, approximately 10-15 minute walk. We look forward to visiting Kyoto again, and the Gozan Hotel will be a must-stay for us.
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Arielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We loved our stay at this hotel. The free washer/dryer was a plus. The showers were great and the place was very clean. It’s about 5-10 mins walk from the shopping/dinning.
Rebekah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We (family of four) stayed in the deluxe suite and loved the space and amenities it offered. Two bathrooms, two washer/dryers, two kitchen/dining spaces and a large outdoor area were absolute luxury after the small hotel rooms we had been staying in. The location is great. It was an easy walk to Pontocho alley, Nishiki market and the Gion district and vey close to the subway to jump on trains to other locations we wanted to visit.
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Vanessa
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Located on a busy street You can hear trafic during night Staff was meh Room was ok
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The location was great, easy 5 min walk to subway and bus. Only 15 mins to market and shopping. The room was comfortable and a good size for Japanese standards. It is nice to have a kitchenette and there was free water. We only received 1 towel each and had to ask for extra towels which was not a problem. I asked for an extra pillow and they did not have any, that is a first and very unfortunate since it made my sleeping less comfortable.
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Floyd
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great staff. Very friendly and helpful. Big rooms. Convenient location.
oguzhan
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Ta make it quick, super cool staf members with amazing english skills, cute cozy boutique style hotel in great central location... I'd be more than happy to come bock
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room and facility was well decorated, clean, and central to many locations we wanted to see. The staff was friendly and spoke great English which helped us a lot
Verified traveler
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Incredible accommodations with great front desk staff. I’m looking forward to my next stay on my next visit to Kyoto.
Ariadna Edeliz Ochoa
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff is very friendly and the property is very clean. It is also walking distance to many shrines and parks, and very close to the subway station, so you can easily access many parts of the city from there.
SAMUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good memories from previous travels
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Although we only stayed for one night, our experience was very comfortable. The room was a bit cozy with our luggage, but everything was clean and well-organized. The reception staff spoke excellent English, and the location was convenient for visiting the shrines, temples, and the traditional areas of Kyoto.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Well located hotel. The staff is friendly and speak some English. Room was spacious for Japan ours had a kitchenette. Everything was clean and well maintained.
Gwyneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We loved our visit to this property. The hotel is just outside a nightlife area as well as close to the local Keihan train line and the subway. The room had a great comfortable feel to it and the hotel staff gave us lots of suggestions for what to do around the city. This was a great find!
Susie Mae
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I would give 5 if not for the breakfast that they provided, they will only provide a choice of 3 different grilled sandwich with coffee with Japanese breakfast standard they could’ve done better. But I will comeback again if I had to stay in the area. The receptionists are very helpful, they gave us an early check in once our room is ready, we were 5 so we had the biggest rooms with an open air bath, 2 kitchenette’s, and 2 washer and dryer inside our room. It’s walking distance to Gion, Kamo river, Pontocho alley, Kawaramachi and Nishikujoimmachi market, the location is just so perfect!!!! This is our 2nd time in Kyoto I just wanted to soak into its beauty of this city! We would definitely stay and recommend this place.
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John
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice, modern, clean hotel. Staff spoke great English.
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We loved this hotel. It had everything we needed, was well located and very comfortable. Coffee from the foyer in the morning and the umbrellas were a huge bonus.
Kris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Love the space the room and bathroom had. Staff was very accommodating. Loved the espresso coffe in the lobby!
Alissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

This property is lovely! Centrally located, yet quiet. Beautiful little outdoor space with onsen. Wish we could have stayed longer.
Peter
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great kitchenette room. Excellent location and helpful staff. The only downside is breakfast, when included,was very disappointing. It was served by the next door cafe that only offered toasted cheese and ham sandwiches, yogurt and juice.
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