Nice staff. Friendly. We got some WiFi issues on arrival. But it was fixed on time. Overall the stay was pleasant.

Well located to restaurants, bakeries, friendly staff,hotel kitchen adequate

Magnificent location.

Perfect location. Staff were super lovely and helpful. Apartments were stunning and spacious. Loved our stay here. Highly recommend.

Great value for the price! Amazing Juliette balcony overlooking the square. Huge rooms. Staff are very friendly and helpful. Would stay again

We arrived all wet and bedraggled having traveled all day on a bus from Porto. We were upgraded to a lovely room which helped to sooth our weary bodies. The hotel was very clean, beautifully decorated with special amenities such as a yoga mat, bathrobes and slippers, and little cookies on a plate. We would stay here any time. Thank you.

Great!

Amazing building and large, well appointed rooms. Staff were very friendly and helpful. Minor deduction for street noise, but is to be expected given the location. Especially good for public transit.

The location is the best. The room is very large. People are friendly and nice; The Internet is slow, it was almost not working on the first day; one night it lost power; the vanity and toilet are in different room and far from each other. The table is small for work; a little noisy at night

Room smelled stale/damp/mouldy and bathroom reeked of sewage smell. Room was very loud from noises outside and people in the hallways - not well insulated/sound proofed. Building was pretty and location great - but that’s it. Staff also not helpful. When we checked in new years day the woman at the desk told us she didn’t want to be working (which was obvious). We arrived at 1:30 pm so a tiny bit early for check in after an over night international flight. Room was not ready and there was no apology or effort of any kind made. On top of that - it was raining and I asked to borrow an umbrella from the hotel and she just shrugged saying we could buy one “if a store was open”. No lobby or hotel facilities to wait inside in, and no help from staff meant we were turned out in the rain.

Great location Spacious room

The staff was excellent.location was superb.

Breakfast

We travel a lot and the most beautiful hotel room we’ve stayed in. Large room with high ceilings, great location. Would recommend and would come back

Everything was great. Their breakfast was excellent.

This property is a hidden gem and what I would truly consider “boutique”. The hotel is centrally located and had more of a neighborhood feel versus being in the heavy tourist area. The hotel is well appointed, clean and modern rooms with great amenities. Highly recommend for those looking for a unique experience in Lisbon.

My experience at this hotel was exceptional from start to finish. I would like to extend special appreciation to Monica, whose outstanding professionalism and kindness truly stood out. After I inadvertently left my wedding rings in my room, she located them immediately, arranged secure shipment back to me, provided tracking information, and remained consistently responsive throughout the entire process. Her dedication and care were truly remarkable. The hotel itself is immaculate, and the staff is warm and welcoming. The rooms offer a beautiful blend of old-world charm and modern elegance, creating an atmosphere that feels both refined and comfortable. The property’s location is ideal—centrally situated and within easy reach of nearby attractions. The square facing the hotel is picturesque and includes a lovely outdoor seating area with a fire feature, perfect for enjoying an evening beverage or a warm coffee or tea. Breakfast each morning was excellent, offering a variety of options, fresh fruit, and consistently high-quality coffee. I highly recommend this hotel and would gladly stay again.

The room and staff were fantastic and the location was perfect until the late evenings and nights when the bars were in full swing. It was very loud and once they let out ranging from about 2:00 to 4:00 AM, every night. It was too load to sleep.

The location is great, and the staff is friendly and responsive. However, the room condition could be better. The layout was pretty bad, and the room was very cluttered and inconvenient. There was no proper desk. They could organize the current better by arranging them into built in closets rather putting them all on the ground. The room needs a proper desk. There wasn't even enough space to put a laptop on and work. For the money I paid, I was expecting a more comfortable room. The same thing applies to the bathroom.

Room was clean & nice. They texted us when our room was available.