9.4
Exceptional
From 234 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.8

Traveler Reviews Hotel El Guía

Number of reviews per page
20
40
Top reviews
Dipinder
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb location and very helpful staff made for a memorable stay.
Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a room (304) right at the top of the building so didn’t have a view to comment on. However, the room was very clean and bright. Good size mirrors in bathroom and bedroom. Air conditioning great when it got going - when we first arrived it wasn’t on so the room was extremely hot (worse as you went up the stairs levels) but it did kick in overnight and was fine the rest of our stay. The breakfast was good - only continental breakfast (nothing hot except toast) but it was of good quality. Coffee (Americano) good too. The staff were very helpful and when we had questions of places we wanted to visit they had in depth knowledge and gave us easy to understand information. The pool is very small and there are only 6 loungers in total but we didn’t come for this. We spent a lot of time out of the hotel, visiting the local area and a bit further. We would definitely return. Thank you Hotel Guía.
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Renny
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff!! The staff are so friendly and helpful. This hotel is in a perfect location. Parking in town is difficult and I paid to park in their off site lot which worked very well.
Daniel
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were extremely helpful and facilitated in all requests. Would stay again.
Melissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location great. Loved the courtyard for breakfast. Buses and train very easily accessible to surrounding towns. Tucked away behind the gorgeous church. Was wonderful to walk two blocks down to center in front of church with plenty of restaurants . Breakfast great, staff wonderful .
Mairi
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location. First class staff. Highly recommend.
Mark
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent staff. Lovely property. Check with them about parking ahead of visit. Can be tricky.
Desirrea
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff here were amazing. They went above and beyond for us on several occasions. The perfect location to enjoy Sòller and the surrounding towns.
jane
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We can not fault the hotel or staff and had a wonderful 5 night stay. From the minute we arrived to check in the staff could not have been more friendly or helpful. Our room
Brady
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, great staff
Mary
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It would have been really helpful if we had been told in advance where the parking was that we had prebooked.It was so easy to find had we had that advanced knowledge. The Sat nav took us round and round to find the hotel. It took us up a one way street and we could not get out of it and scratched the car had to reverse the whole way down the street. A bad start to the holiday. SO PLEASE TELL your customers in advance and spare all the trauma. Thanks.
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Malcolm
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great small hotel with very friendly and helpful staff!
Yi
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Pros: Central location, friendly staff Cons: Poor noise insulation; inconvenient for drivers, their parking lot is $12/day; tiny room with an odd smell; lack of basic amenities (no body lotion or tissues); disappointing breakfast quality and limited variety
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Stayed here for 5 nights, it was central to everything in the city and the staff was very kind. The bathroom door was a little tough to open/ close but not a big deal. Bedroom was bigger than expected and our room (206) has a couch which was really nice. Would definitely return in the future.
Rafael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Poor or too small a/c for the room size.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nothing to dislike. Hotel lovely and clean. Lovely little pool area. Great location. Staff exceptional. Hotel restaurant food amazing, best paella we have had.
Jose
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Property is in a prime location. Walking distance to the Plaça and the train. Restaurant service is second to none. We were highly impressed particularly with Fran. He is so devoted and kind to everyone.
Tala
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Friendly and welcoming staff. As if you are coming home. Location excellent with the “ tramzia” just a small block away and the center plaza is another block away.
Mark
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I love staying at this hotel and have on numerous occasions now. The staff are fantastic. The rooms are lovely. I highly recommend it.
Alexandra
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very convenient and friendly staff.
Number of reviews per page
20
40