It would have been really helpful if we had been told in advance where the parking was that we had prebooked.It was so easy to find had we had that advanced knowledge. The Sat nav took us round and round to find the hotel. It took us up a one way street and we could not get out of it and scratched the car had to reverse the whole way down the street. A bad start to the holiday. SO PLEASE TELL your customers in advance and spare all the trauma. Thanks.

Great small hotel with very friendly and helpful staff!

Pros: Central location, friendly staff Cons: Poor noise insulation; inconvenient for drivers, their parking lot is $12/day; tiny room with an odd smell; lack of basic amenities (no body lotion or tissues); disappointing breakfast quality and limited variety

Stayed here for 5 nights, it was central to everything in the city and the staff was very kind. The bathroom door was a little tough to open/ close but not a big deal. Bedroom was bigger than expected and our room (206) has a couch which was really nice. Would definitely return in the future.

Poor or too small a/c for the room size.

Nothing to dislike. Hotel lovely and clean. Lovely little pool area. Great location. Staff exceptional. Hotel restaurant food amazing, best paella we have had.

Property is in a prime location. Walking distance to the Plaça and the train. Restaurant service is second to none. We were highly impressed particularly with Fran. He is so devoted and kind to everyone.

Friendly and welcoming staff. As if you are coming home. Location excellent with the “ tramzia” just a small block away and the center plaza is another block away.

I love staying at this hotel and have on numerous occasions now. The staff are fantastic. The rooms are lovely. I highly recommend it.

Very convenient and friendly staff.

The Hotel El Guia was perfect for our few days in Soller. The room was clean and comfortable, the breakfast was plentiful and enjoyable and the pool was just what we needed at the end of a hot day. The staff were all friendly and welcoming.

Lovely little place to stay in ideal place in Soller and super clean and super safe

We really enjoyed our stay! The central location was perfect and made it easy to explore the area. The staff were very friendly and welcoming, which made a great impression. A couple of small things to note: the beds were a bit firm for our liking, and parking instructions could have been clearer. Also, the shower could use some repairs, though it was still usable. Overall, a pleasant stay with a lot of positives — we’d consider coming back!

In the heart of Soller you cannot find a better location to discover the surrounding town, including the port. It is a nice central location to take all the amazing hiking trails. They have a great number of options for breakfast that are affordable with a gorgeous patio and back patio with pool and lounge chairs.

Excelent service. All employees provide top service.

Soller is one of the best places to stay in Mallorca. El Guia fell nothing short of amazing service and good value

This is a pleasant hotel. Our room was basic but comfortable. The bathroom was spacious and the shower was fantastic. Our main problem was the noise. It’s very noisy in the mornings, you can hear the other room’s doors slamming open and shut and the cleaning staff are yelling and chatting with each other and banging stuff around from early morning. Also the tram starts at 8am and is noisy too. If you are an early riser this would not be a problem but if you want to sleep in the morning then it is a problem!

Best location ever . Right next to tram and train line

It was magical

The front desk was very nice and helpful and the location was FABulous. Parking is a bit of a nightmare but doable. I think you can prebook parking with the hotel.