The hotel was very impressive on arrival in the foyer, check in staff lovely. The room wasn’t ready so we went up to the bar for a snack. I used the toilet there which left a lot to be desired. 3 cubicles for both men and women. Very shabby and basic, not what I expected after the initial entrance. Aside from that the hotel was nice, a clean, well presented room. Breakfast was very good, plenty of choice from the buffet. The rooftop bar/restaurant & pool deck was a bonus with lovely views up the main street and overlooking the Bullring. Excellent location too.