Very welcoming staff and perfect location for exploring. Some of the amenities they advertise as available such as combs and tissue paper were not available and the room had a number of questionable stains. They also did not change our sheets during the stay despite us placing their provided “change sheets” card on the bed.

Amazing staff, great hotel, best location

Great location, super helpful staff and a brilliant breakfast buffet which we enjoyed on the sunny patio. Have stayed in a lot of places in Palma but would definitely come back here.

Great breakfast, room we very clean, spacious bathroom

I wanted to like this property so bad but we had lots of issues to begin with. We got switched from room to room due to issues with AC ( our first night in Mallorca, slept with no AC and it was hell), water flooding in the bathrooms, lack of proper cleaning (floors dirty consistently), bedsheets were rough and itchy-some dort of cheap linen and overall a subpar breakfast experience with no real chefs in the kitchen. The only person that saved our experience was Eva in the frontdesk who was absolutely lovely and trully helpful in every sense. We will never stay here again...trust me, look somewhere else.

Great location, quiet but central Good customer service from staff. Room was bright, basic furnishings

Very good hotel with excellent breakfast in a convenient location in old Palma.

Breakfast very good. Shops nearby. Hotel still apparently out of season. No bar and no facilities during the day or evening.

Good cakes available at breakfast

Excellent location, clean comfortable rooms. Helpful staff do the amazing breakfast was a bonus! Would highly recommend and stay again.

Breakfast was included and quite good. The location is very good and the attentive staff were so helpful during our stay.

The reception staff were excellent, very helpful and nice. Breakfast was good. Fantastic location. Room nice but could be improved. Great toiletries, I would like to have tissues in room and not have to ask at reception. I would recommend this hotel.

Great location to explore the old city, some trepidation around rough sleepers near the entrance to the hotel in the back streets, fortunately we only returned in daylight hours. Generally good experience, breakfast not expansive but of good quality. Somewhat confusing that the hot offerings were right next to an open door out to the garden area. Staff were pleasant and helpful. Room was comfortable, but cleaning was not top notch. Floor not swept properly, and coffee pods not replenished during our trip of 3 nights. I’d say a decent hotel for the price in Palma

Excellent breakfast offer

TV had no signal and could only get radio channels (just about) Shower head leaked spraying water all over bathroom, wrapped a hand towle around head that sorted problem. Above never ruined a very enjoyable stay, room very comfortable

Pros: -Great location -Comfy bed -Quiet -Nice building -Nespresso machine in the room Cons: -Bathroom was extremely poorly laid out. As average size people, we could barely fit on the toilet. This was partly due to a giant sink and yet there was little room around the sink to put things. -There was a dirty towel in our bathroom (with a stain that was removable) -Small room -Breakfast was ok, nothing special Due to the poorly planned bathroom in particular, and the small size of the room, I cannot recommend this hotel nor would I stay there again.

Excellent location, quirky and pleasant building, helpful staff, very good breakfast.

Yes

Very accommodating, great customer service. Small hotel off the main streets of Old Town. Fabulous buffet breakfast. eBikes on site.

Lovely quaint boutique hotel. Clean modern rooms with a working AC. Variety of breakfast options which we constantly being replenished by staff. In the heart of old town with shops and restaurants all in walking distance. Bus stops also nearby which makes it very convenient base to explore.