.

Clean room, very friendly staff

👍👍

Was a nice big room and the hotel was easy to find. Convenient for early flights out of the Charleroi airport. Room itself was clean but the carpet in the room and hallway was stained, could use a cleaning.

Whole experience was pleasant

Helpful staff. Good location

Hotel was fantastic, very modern, greay value for money, good location and veey close to the airporg and train station.

Je séjourne au moins une fois par an dans cet hôtel et suis toujours ravie (super accueil, hôtel très propre, chaleureux et confortable au coeur du centre ville, à moins de 10mn à pied de la gare, très bon petit-déjeunerbuffet). Excellent rapport qualité-prix !

New modern and super comfortable hotel, a well-appointed clean modern decor room and comfy bed.

Novotel good standard. Easy parking, van charge the car if needed. Nice welcome with clear instructions. Room and bathroom clean. Just a bit dark, not enough light. Breakfast good.

Rooms and hallways seemed a bit worn out

Very nice hotel, wonderful rooms, very clean and close to the train station

Close to central station convenient for transfer to CRL Airport if you have early flight,

Not a 4 star hotel, it was a very basic budget hotel. Especially in the rooms. The lobby and restaurant looked 4 star quality but nothing else.

It was utterly disgusting and not even worth 1/3 of what was paid. Truly a miserable experience.

It was as expected

Perfect, easy for public transport

Easy check-in, friendly reception staff. Clean rooms

Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.

Hotel was good, the only problem was that the postal address on the automated correspondence was an underground car park without pedestrian access. Trying to arrive on foot from the railway station proved to be difficult and confusing!