9.4
Exceptional
From 817 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Otivm Hotel

Number of reviews per page
20
40
Top reviews
paul
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

price we paid for stay was unjustifiable. roof top bar was terrible. dark sad looking main floor area. the front desk person was very helpful and hospitable but it all stopped there.
Karen
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would have given it 5 stars because it was a lovely hotel, but we had an incident with the lady at the front desk. We didn't have a chance to take a picture of us in front of the hotel when we arrived, so we got it the next day. Apparently the lady at the desk didn't recognize us when we sat in front of the doors to take a picture. She came to the door and basically told us that we were blocking the door. We jumped up and opened the door thinking someone was wanting to come out, but there wasn't anyone there. I guess she didn't remember that we were actually guests at the hotel. When we walked into the hotel she didn't even apologize. Why would we be taking a picture in front of the hotel doors if we weren't staying at the hotel? I thought it was very rude and unnecessary.
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Margaret
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were very impressed with how professional and helpful the front desk staff were. They helped us with arranging taxi arrival, insider information on great places to eat, as well as how to maneuver around the marathon, which was occurring in Rome the weekend we were there! We were not able to utilize the rooftop or breakfast as our tour times did not allow for this. The only recommendation I would make is to add more hangers in the room and bathroom for hanging up towels, clothing, etc. I would highly recommend for the comfort and accessibility easy to to all the local spots. There’s a supermarket right around the corner to grab things you forgot or for water or snacks for a day out touring around!
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Chaim
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing location nice and cozy hotel it has a nice rooftop restaurant amazing experience.
Frederico
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, awesome view and excellent staff
Yuling
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel - centrally located wrt main sights, very friendly staff, clean and modern rooms, nice breakfast included.
Joann
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was outstanding and made us feel truly welcome. Our room was spotless and modern, and the location was perfect, close to everything. We had a wonderful time exploring Rome! Highly recommend for anyone who wants to explore Rome on foot.
Jason
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The stay was ok but certainly not wha I expect for 4 stars and for the money. The bathroom was basic, had a room for 4 people and only one towel hook, no toilet roll holder, no place to hand hand towels, everything was stacked under the sink, very odd. Also they chose a weird almost triangle style type which meant that there was a lot of orange mildew on the grout. Our biggest issue though was on night one when we tried to turn on the a/c as advertised and were told that it would not be possible because it was “too early in the season”. So we had to open the windows which we did but the bar rooftop had loud music going until last 11pm and because we were on the 4th floor it was loud and there was second hand smoke that found its way into the room. Needless to say night one was not pleasant at all and really affected our stay since we had an early day the next morning. The roof top bar is great, Good drinks and decent breakfast but definitely not worth the $20 Euro price tag, go for the drinks and ditch the breakfast. We like the location, very good location. The furniture choices were odd. Somewhat modern lamps that were bulky and took up needless room paired with older velvet chairs that definitely need to be cleaned. Our room 401 had tons of windows and natural light which was nice. I just think this hotel has a way to go to become a legit 4 star. The should install nespresso machines and ditch the kettle, update the bathrooms they are more functional, and clean up.
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Francesca
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great, safe, central location. Beautiful and accommodating rooms.
WILLOW
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean. Comfortable. Excellent location. Ariana at guest services was especially excellent and helpful!
Candice
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel was fine.. not great. Bed and pillows were not overly comfortable. Housekeeping could use some improvement. I spilled something on my sheets, and they weren’t changed, they just cleaned the spot. But not well enough, as I could clearly see that they weren’t fresh sheets. They collected my used towel, but then didn’t replace it. Leaving me with just one. The rooftop bar was nice, but the view was nowhere near as spectacular as it looked in the photos.
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Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful stay for our first trip over seas! The staff was fantastic from the moment we walked through the doors. Hotel was quaint and unique. Our room was plenty big for the 2 of us. The location was perfect!
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was great and the staff was amazing. We came in on Valentine's day and they immediately helped accommodate us with reservations for dinner.
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms are great and spacious. The staff here are so accommodating. Will stay here again.
Grace
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All the staff were very friendly and helpful. The hotel was clean and the room a good size. Breakfast was good, plenty of choice and of course, good coffee! The location is perfect. Thank you for a good stay.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was outstanding! Would definitely recommend to anyone.
Lu
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great breakfast. Can be a little noisy from the street.
Shabana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Location was the best thing about the hotel. Staff is great too. The hotel itself is a little cramped and the walls are thin - could hear sounds from the street very late into the night/ early morning. Breakfast was great, but the breakfast area was dull - no natural light and cramped.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was nice, like all older European hotels they are small, but absolutely clean and nice. The terrace was wonderful to sit out on in the morning and in the evening. Breakfast buffet was absolutely great. Enjoyed our stay there immensely.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room and bathroom
Number of reviews per page
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