Overall Ratings & Reviews Four Points by Sheraton Houston Intercontinental Airport

The property was nice I didn’t like the area , it was close to the airport next time I would prefer downtown . Also I requested for extra towels and they didn’t have any

Everything

The property was newer and very clean and they have an airport shuttle service. Its nice that they have a restaurant and a bar but neither was very good. The restaurant served cold coffee in the morning and the margaritas were terrible. The restaurant menu is limited and the soup tasted like canned minestrone soup. Stay away from the restaurant and you should be ok.

Limited viewpoint: I had travel delays and only stayed here for 4 hours. Shuttle drivers were polite. Front desk (overnight) was efficient (thank you!) and communicative about shuttles and breakfast options. Room was well apportioned. Comfy bed and ample pillows available. Shower products were not my scent of choice. My A/C was loud and rattled during "on" phase. Overall good stay.

Liked the convenient Location and friendly staff. Did Not like Long wait for Airport Shuttle, grey‘ish Hotel Building and room, smell of cleaning material all over the Hotel, overpriced Restaurant and lack of alternatives where to eat

Overall great stay. Room is nice, staff is nice and good location close to airport.

Great experience

Clean and peaceful stay

The staff were friendly and helpful. The only issue was the lack of clarity around using the hotel shuttle—I had emailed beforehand but didn’t receive a response. The room was clean, and the restaurant served pleasant food

Loved the curtious front desk clerks. Roome was very clean and even the sheets smell clean. Only downsid was air con didnt work very well but it wasnt unmanagable and the room was atill cool. Will stay here again and highly recommend.

Free parking, comfy bed

It was very nice and clean hotel

Everything was great will be back

Unfortunately kitchen was closed for evening when we arrived due to unforeseen circumstances. they did offer to take us to a fast food place down the street which was nice but really not the food I would have wanted. Room key access was down so staff had to take us up to room every time which luckily we didn’t do once we checked in. Then after being in room for a few hours they called to check who was in the room. They stated that they had us in a different room but the card we had said the room # that we were in. Just a little chaotic but room/facility were clean. Didn’t sleep well due to hearing noises coming from outside along with the air unit. Staff though were pleasant.

It’s nice

I really recommended , nice clean and quiet

Hotel room has a bad smell. Mold in restroom

Staffs was very nice and helpful. Helped me find my way towards their shuttle and waited for me. Front desk was nice in getting and arrangement the way for my transportation.

Everything was good. We feel welcome and very clean. Our stay was thumb up!

Overall, it stay was good. There are limited food options. I contacted the hotel in advance to ensure my grandmother had a roll in shower and her room had a tub. Yay was unfortunate.