Super great value as a overnight stop before a flight

The property was great and we loved the amenities. The breakfast was phenomenal. But, the website says there is a free shuttle from the airport and when we arrived at the hotel we were told we had to pay. We asked at the front desk and were told that yes we had to pay and that the website is very out of date. We were also charged a tourist tax that wasnt much but again was an extra, unexpected charge.

This hotel was a lovely surprise! Very clean, friendly staff, very good restaurant, so close to Zagreb airport and very affordable. Will definitely choose again

Clean room, friendly staff,

It was near the airport but did not have a free shuttle. Staff was very nice.

Easy check in!

Beds comfortable, good that windows open for fresh air.

Location is perfect

The hotel restaurant was very good. The wait staff was very freindly

Good hotel

Breakfast buffet option was terrific

Great

The lobby, bar and restaurant were clean and orderly. Our room carpet was filthy, the shower enclosure leaked everywhere. There is only 1 outlet next to the bed located on one side only.

I would never stay at this hotel again. The site promised an airport shuttle. There was none. Grab bar in the tub was pulling out of yhe wall. This is dangerous. No amenities in the bathroom.

The staff was great and very helpful. Unfortunately the rooms weren’t great. The carpets are stained and we had to switch rooms because of cigarette smoke from another room coming into our room. In the other room we switched to, there was a problem with ants.

Quiet and near the airport for a quick overnight stay.

This is not the first time I stay at this hotel. About 2 years ago it was in a much better shape. It's as if they didn't keep up the maintenance. I think it's time to find a better deal elsewhere.

Unfortunately, not the best day very noisy as I was faced over the car park and believe it or not there was no kettle or tea making facilities in room Could not call the room down no air-conditioning

The description of this hotel offers airport transfer as an amenity. Upon arrival at the airport, I telephoned to find out how and where to get this transportation to the hotel. The person I spoke with was not that fluent in English, offered no advice. Taxis were not plentiful, and none wanted to take me the short distance. The airport was virtually empty with little assistance. I managed to share a ride with an English-speaking couple, who had pre-booked a ride. At the hotel, I requested a wake-up call for my pre-dawn flight, as well as a taxi. No call was forthcoming, nor was there anyone at the front desk. Fortunately, the driver appeared on time. For this, I was grateful to the receptionist. However, 24/7 reception was advertised but not a reality. The hotel was nice enough, would have been even better with the offering of bottled water and a coffee maker. List of amenities should be revised.

The room had a bad odor and we booked this hotel to also use the wellness (sauna and jacuzzi) but when we went down it was closed on Sunday and Mondays. Very disappointed, hotel facilities should be open everyday.