Overall Ratings & Reviews Hotel Diplomat

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Spacious rooms, very clean and great daily breakfast

10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.

Nice place.

Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .

Good hotel, nice breakfast and good staff. Big parking and close to highway exit

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.

It was good!

Nice inside. Looks bad from the outside but don't be put off by this

Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.

All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review

Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.

Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.

We came into the hotel late in the evening, after a long day of driving. Check-in process took excessively long, and the receptionist barely spoke any English. When entering the room, it felt humid. We didn´t think much of it at first. Then I went to the bathroom, there was an unpleasant surprise in the toilet bowl, there were two hotel glasses one of them probably used, since the wrapper was on the sink, and the other glass was still wrapped. And of course there wasn´t a single towel in the room. We went out to eat, and told the reception that we were missing all the towels. They promised to deliver them, while we were away. Upon our return, when the receptionist saw our faces, I could tell that they had totally forgot about the towels, and now rushed to get them. Back in our room we were about to go to sleep and the room still felt humid, despite AC being on. I took a look at the AC control and it was set to DRY. AC itself was very fancy, in fact it was so fancy that the hotel had locked out most of the functions, and we couldn´t adjust the fan speed. Also the reason for humid feeling in the room was revealed. Was going to bed and noticed 1/3 of the rooms carpet floor was wet. It was the far end and this was the first time I had stepped there. At this point day had been so long, and all our stuff were spreaded, so didn´t have the energy anymore to go ask for a new room. Breakfast was no pick nick either. Many of the things there were constantly out.

The location was not good. No restaurants nearby. However hotel restaurant was good

We liked that it was non-smoking. It was clean. The restaurant had good food. And the staff there was good. The hotel is new. Communication between hotel and taxi service was very good. Pick up from airport was off-putting. We had to get our own taxi which cost us twice as much money and the hotel didn't even offer to comp us. The taxi service afterwards was much more organized, but do to traffic. We ended paying more again. We were told it's a flat fee. So it should be a flat fee. Driver was nice, just fee was a concern. Again, it's a new hotel so there seems to be quite a few bugs to work out. Staff are cordial. No problems there, just learning though. Hotel location is in middle of nowhere. So taxi seems only source of transportation. They say it's 10-15 minutes to city, feels more like 15-20 if traffic is good. Overall..... Hotel is clean. Staff are trying. Nothing phynominal but alright. Price in my opinion a little high. But it is what it is.

GPS had a hard time finding the hotel. Once we found it it looked like a super modern very new hotel. It was the smallest room we had and all of our European trip. There was barely any room to maneuver and store our luggage.the shower leaked very badly and the and the entire floor was covered with water the water went everywhere except into the drain. The breakfast was decent but overall our stay was a disappointment.

Very pleasant and helpful receptionist in what appears to be an out of town business hotel. good facilities generally apart from no tea and coffee in the room. the room was clean and had a great shower! The meal we had in the bar was better than expected and the staff were friendly.

Personnel très agréable Hôtel propre et calme