Overall Ratings & Reviews Urban Valley Resort

The hotel was in a residential area and the shuttle service was not regular and also stops at 12.30. we had booked a tour on one of the days and realised no cold or hot water when we woke up. Had to use the guest toilet and go to the tour without having a shower as the tour was at 8.30am. they had some excuse that the whole block was affected. not very happy.

Nice staff, good breakfast, quiet and tidy room. Just not much options for public transport

Nice hotel apart from the loud noises coming through the ceiling as another guest walked / stomped around their room. We suspect it is an issue of construction and lack of sound insulation but the hotel could not sort it out.

Great place, very nice and big room, great breakfast very nice staff

As a solo traveler from the UK to Malta from 19Feb to 24Feb, Urban Valley is recommended. The reception staff are very friendly and gave advice on how to move around the city. My favorite feature was I the free shuttle bus to and from Sliema, Valletta and a bay (at selected times) which guest would need to book ahead of time with the reception due to limited capacity on the bus (8). There is a tennis court, a play centre for kids and a car park. My booking included a buffet breakfast from 7am to 10.30 am. Guest can indicate special dietary requirements. There are 2 clean swimming pools (unmanned/no lifeguard) and a fitness centre with a spa. Guest must pay €0.50 for each day in the hotel subject to a maximum of €5. The room was clean with complimentary bottle of water but a bit stuffy/musty due to humid weather. May I suggest that House keeping kindly air the room by opening balcony doors prior to guest arrival. Also, reception should inform guest that welcome letter and general information are accessed by scanning the QR codes on the key card pack and not assume a tired, traveling guest would already know. This would save them unnecessary phone calls to reception by guest needing assistance.

As always, this review is subjective and depends on what you are looking for. As a family of 5 with teens and young children this turned out to meet all our needs. We had a two bedroom family suite which was very spacious and had a fridge freezer, hob, oven and dishwasher. We were 10-15 min walk from the local shops which included Lidl. The hotel provided a free shuttle to Sliema or Valletta which was very helpful. Would definitely stay here again.

Lovely staff, amazing experience. We've been at Urban valley for more than 2 weeks, we extended our stay many times because it felt so good to be there! We'll be happy to come again 100%!

Fabulous stay ! Loved every second! We even booked an extra night! Staff so Professional and friendly. A particular mention to Zack and Matthew… Looking forward to our next stay with you all!!

The Property is very nice, Staff are very polite but the food in the restaurant is terrible, the breakfast selection is not up to standard for a 4 star hotel. Diner option as well is not great, the fish option should be removed as it is tasteless and not cooked properly, if the food can be sorted out then it would be great. The half board option doesn’t include any soft drinks not even water which is a bit strange. Otherwise the hotel is good. I had to intentionally miss the breakfast after 2 days and started eating out for dinner once my vouchers expired.

The reception staff and maintenance staff were all friendly and rectified the issues I had very quickly. So thank you for that. There's a noise problem in this hotel due to sound proofing issues. There are scheduled complimentary shuttle buses from the hotel to Valletta daily which was convenient, as from the Valletta bus terminal, I could easily travel to other parts of Malta and the public transport is cheap. A big shout out to the shuttle bus driver who came on time daily and he was very considerate. A great asset to the hotel. Even though the hotel is not located in Valletta, because of the shuttle bus, it didn't feel inconvenient. And the bus stop to the airport is only about 10 minutes walk.

Amazing hotel you can feel it is so well managed and kept!

Stunning

Beautiful location with stunning views, clean and accommodating. Rooms are very spacious.

Love everything

Thoroughly enjoyed our stay at UVR. Staff were always professional, the environment was very clean and well maintained. I would stay here again, I highly recommend it.

I loved my stay here at Urban Valley! It was so clean and modern and always well kept. The staff were so lovely and catered to your every needs. They had two big pools which was a bonus. And the breakfast was delicious!! All the main city centres were merely about 20-30 min drives away or less. Would definitely recommend when staying in Malta.

The pools are amazing and the staff is very welcoming! The room upgrade we got was especially great. Only the breakfast was a little let down but besides that, everything was as great or even better than advertised!

Good place to stay for a weekend

Pool areas excellent, staff very good, cleanliness excellent. Breakfast really good choices. Bit isolated but walkable to seafront if don't mind the heat. Courtesy buses great idea.

The staff at UV were amazing and very accommodating. The facilities from the shuttle bus to the spa facilities were 10/10 Would definitely recommend this resort!