Friendly staff. Clean rooms. Excellent housekeeping , especially Fatima. Delicious breakfast especially the made to order by chef Alperon. I have stayed several times in the past at this hotel. This trip o have stayed 20 days. It is my first choice in Istanbul.

Friendly staff. Clean rooms. Excellent housekeeping , especially Fatima. Delicious breakfast especially the made to order by chef Alperon. I have stayed several times in the past at this hotel. This trip o have stayed 20 days. It is my first choice in Istanbul.

Just terrible service. Staff was not friendly or accommodating

We enjoyed our stay.

Very polite and helpful staff .. something not be taken for granted in the crazy scam capital of the world that Istanbul is. Very reasonable prices and good value for money.

Very good Hotel .

Decent hotel, clean and well kept. However staff are abit rude. Not as welcoming.

We love staying in this hotel the staff is very friendly and helpful, the room was nice and clean everything was great. Definitely recommended.

This is best place we stay in,this is our 4 th time in Istanbul and this is best place we stay in

Excellent 5 star Hotel with lot of variety in Breakfast. I would like to visit this hotel again and again

We had a fantastic stay at this hotel in Fatih. The location couldn’t have been better—right in the heart of everything, with shopping, restaurants, cafés, and public transportation all within a short walk. The staff were absolutely amazing—super friendly, welcoming, and always ready to help with a smile. Their hospitality really made our stay even more enjoyable. If you’re looking for family friend and a clean, comfortable hotel in a central location with exceptional service, this is a great choice. We would definitely stay here again!

Great hotel, really friendly staff. Excellent location, and the amenities were great. Unfortunately during our stay there there was no female spar specialists for facials and massages. Also there we had issues with the air-conditioning in one of the rooms, whilst resolved when first mentioned it stopped working again in total 3 nights during our stay there.

Proche des sites touristiques

The entire experience was great and we enjoyed our staying. We will book again the same place when we visit Istanbul.

Loved it

very good hotel and friendly staff.

Breakfast could be better and more various. The things in the rooms is old and very used. The extra bed was very hard and was difficult to sleep for 3rd person.

Not good

best clen room but breakfast very bad

The only friendly staff I would say is the cleaners. The rest were abrupt, quite arrogant and didn’t want to solve the issues we faced. I’m a little baffled that this hotel is 5*. Out of all the countries we have visited, the service was the worst here.