Overall Ratings & Reviews The ONE Legian

Traveloka (8,780)
Other sources (993)
8.5
Very Good
From 8,780 reviews
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Cleanliness

8.7

Room Comfort

8.5

Meal

8.2

Location

8.9

Service and Facilites

8.4

People often mention about The ONE Legian
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Staff Friendliness (108)
Bedroom (106)
Surroundings (103)
Bathroom (103)
Distance to City Center (100)
Ambiance (95)
Accessibility (94)
Room Space (90)
Hotel Area (88)
Taste (86)
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Traveler Reviews The ONE Legian

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Customer reviews
D***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really great, it makes me miss it, I want to go again tomorrow
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1 people find it helpful
Accommodation's Reply
03 Feb 2026
Good morning, esteemed guest. Thank you so much for taking the time to share your wonderful stay experience. We are delighted to have provided you with a memorable experience that you will surely cherish. 😊 We hope to welcome you back to The One Legian again and be your first choice for your next vacation! Stay youthful, The One Legian.
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Elfa H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I don't really have a memory of my stay.
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Accommodation's Reply
29 Jan 2026
Good morning, Elfa. Thank you for taking the time to share your feedback. We appreciate all comments and they help us continuously improve and enhance your stay. We hope to provide you with an even more memorable and enjoyable experience in the future. Thank you for choosing to stay at The One Legian. May you always remain youthful. The One Legian
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Rizqi N. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, two swimming pools, one on the rooftop, great sunset views, and a wide variety of breakfast options. It's top notch.
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Accommodation's Reply
24 Jan 2026
Good morning, Mr. Rizki. Thank you so much for your review. We are delighted to hear that you enjoyed our excellent location, the two pools, especially the rooftop pool with sunset views, and our varied breakfast menu. Such comments are very encouraging to our team. We look forward to seeing you again at The One Legian. Wishing you continued youthfulness at The One Legian.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
for the toilet shower the water is small, the bathroom door is broken
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Accommodation's Reply
22 Jan 2026
Good morning, esteemed guest. Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the inadequate water pressure in the shower and the malfunctioning bathroom door. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate investigation and repair to prevent such incidents from happening again. Your comfort is our top priority, and feedback like this greatly helps us improve the quality of our facilities and services. We hope to welcome you back to The One Legian for an even better stay. Wishing you continued youthfulness. The One Legian.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
From the beginning of my arrival, I had to wait a very long time, from 11 to 4 o'clock, it was very uncomfortable and noisy at night. If you bring small children, it is not recommended.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Good morning, esteemed guest. Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback is invaluable and has been recorded for review by the relevant team so that we can further improve the quality of our service and comfort for all our guests. Your comfort and satisfaction are our top priority, and every suggestion is important for future improvements. We hope to welcome you back to The One Legian again and provide you with an even better stay next time. May you always remain youthful. The One Legian.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
they are strict with the chek in time. i arrived earlier around 12.30. the chek in time is 15.00. so i can only register but can not enter the room. though seems that the ocupancy is not full on the nite before. but as i say. they are strict with their regulation.
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Accommodation's Reply
22 Jan 2026
Morning Spirit Valued Guest, Thank you for sharing your experience with us. We truly appreciate your understanding and would like to sincerely apologize for any inconvenience caused by the check-in timing. Our standard check-in time is at 15:00, and during high operational periods, we do our best to follow this policy to ensure all rooms are properly prepared and meet our cleanliness standards for incoming guests. While early arrival registration is always welcome, room access prior to check-in time is subject to availability and readiness. That said, we understand how important flexibility can be after a journey, and your feedback has been well noted. It helps us reflect on how we may improve guest comfort where possible, especially when occupancy allows. We hope this did not overshadow your overall stay, and we truly look forward to welcoming you back to The ONE Legian for a smoother and more enjoyable experience in the future. Stay Young, The ONE Legian
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Rena W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location, busy, delicious food. The hotel is quite spacious... unfortunately, there's no enclosed wardrobe in the room. I chose the pool access room.
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Reina, Thank you for taking the time to share your stay at The One Legian. We are delighted to hear that you enjoyed the fantastic and vibrant location, the amazing food options, and the comfort of the rooms, especially the rooms with direct pool access. We also appreciate your feedback regarding the lack of a closed wardrobe in the room. This feedback is very important to us, and we will pass it on to the relevant team to evaluate and consider improving this facility in the future. We hope to welcome you back again and provide you with an even better stay on your next visit. Wishing you continued happiness, The One Legian.
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Yasser A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The only drawback is that the internet or wifi signal is not very good. Otherwise, it's OK.
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Mr. Yasser, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at The One Legian overall. We apologize for any inconvenience related to internet or Wi-Fi quality during your stay. We greatly appreciate this feedback and have forwarded it to the relevant team to address and improve our services. Thank you for your understanding and trust. We hope to welcome you back again for an even better experience on your next visit. May you always remain youthful. The One Legian
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Elvy M. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very helpful when choosing between two superior rooms or one family room. We were allowed to preview and compare the rooms. Another plus was the easy access to laundry facilities and motorbike rentals nearby. Thank you, The One Hotel in Legian!
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2 people find it helpful
Accommodation's Reply
15 Jan 2026
Good morning, Elvy. Thank you so much for taking the time to share your experience with us. We are delighted that our team was able to assist you in selecting the room type that best suited your needs and that you had the opportunity to view and compare rooms in advance for greater peace of mind. We are also pleased that the hotel's location provides easy access to various services such as laundry and motorbike rentals during your stay. We hope these small details made your experience at The One Legian easier and more enjoyable. Thank you for trusting us, and we look forward to welcoming you and your family back for another memorable stay. Wishing you continued youthfulness! The One Legian.
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very strategic and the facilities are really cool
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Accommodation's Reply
15 Jan 2026
Good morning. Thank you so much for your review. We are delighted to hear that you found our location convenient and enjoyed the amenities at The One Legian. Your compliments inspire our entire team to continue striving to provide every guest with a pleasant, comfortable, and memorable stay. We hope to welcome you back to The One Legian on your next visit. Wishing you continued youthfulness! The One Legian
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wangsa t. I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice hotel, quiet despite located in the busy legian area. spacious room, friendly and helpful staffs. a lot of restaurants around and within walking distance (~10 minutes) to the beach. starbucks and madame mai downstairs, no need to walk far.
+5
1 people find it helpful
Accommodation's Reply
20 Jan 2026
Morning Spirit wangsa, Thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed the quiet atmosphere despite our central location in the vibrant Legian area. It’s great to know that the spacious room, friendly and helpful team, and the variety of restaurants nearby added comfort to your stay. We’re also glad our convenient outlets downstairs, such as Starbucks and Madame Mai, made your stay even more enjoyable, along with the easy walking distance to the beach. Thank you for your kind words. We look forward to welcoming you back to The ONE Legian in the near future. Stay Young, The ONE Legian
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Stayed at The One Legian for 3 days, from the 3rd to the 5th. The hotel was nice, the room was clean, but a bit small, the Wi-Fi was good, and the breakfast buffet was complete and delicious. The staff were almost all friendly. The front desk could be friendlier.
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Accommodation's Reply
15 Jan 2026
Good morning, esteemed guest. Thank you for taking the time to share your experience at The One Legian. We greatly appreciate your review and are delighted to hear that you were impressed with the cleanliness of your room, the quality of the Wi-Fi connection, and the comprehensive and delicious breakfast buffet. Your compliments regarding the friendliness of most of our staff are also an inspiration to our entire team. However, we apologize if the service at the reception desk did not fully meet your expectations. This feedback is very important to us, and we will use it to improve the quality and consistency of service at all levels, especially at the reception desk. Thank you for choosing The One Legian as your accommodation. We hope to welcome you back in the future for an even better experience. Wishing you continued youthfulness. The One Legian.
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A***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
As described, this 4-star hotel offers excellent service for a hotel of its size in the Legian area of Bali. Highly recommended for those who enjoy activities in Legian, Kuta, Bali.
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Accommodation's Reply
07 Jan 2026
Good morning A*h. Thank you so much for taking the time to write a review. We are delighted to hear that your stay met your expectations and that our services created a positive impression during your stay at The One Legian. Your appreciation for the quality of service and location in the Legian area is a source of pride for our entire team. We are committed to providing our guests with the utmost comfort, especially for those who wish to enjoy the exciting activities around Legian and Kuta. Thank you for your feedback. We hope to welcome you back in the future and provide you with an even more memorable stay. Wishing you continued youthfulness. The One Legian.
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S***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
hotel service is not good.
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Morning Spirit, Thank you for taking the time to share your experience with us. We are very sorry that the service you received did not meet your expectations. This is certainly not the experience we aim to provide to all our guests. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation so that we can improve and consistently provide better service in the future. We hope to welcome you back again and provide you with an even more memorable stay. Wishing you continued youthfulness. From The One Legian.
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Z***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
The hotel staff are very friendly, but it's a shame the breakfast doesn't taste right to my taste.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Spirit Z*e, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the friendly service from our staff. However, we apologize if the breakfast menu did not meet your expectations. We will forward your valuable feedback to our team and will strive to improve our menu and service. Thank you for choosing us as your guest. We hope to welcome you back again soon. All of our staff look forward to providing you with an even more enjoyable experience. The One Legian
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Had a pleasant 3-night stay. Clean rooms, quick and friendly staff, complete hotel facilities, and a great neighborhood.
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Accommodation's Reply
06 Jan 2026
Good morning! Thank you so much for sharing your experience! We are delighted to hear that you enjoyed your three-night stay, including the cleanliness of the room, the quick and friendly service from the staff, and the amenities and warm atmosphere of the hotel. We hope your positive experience makes you want to return to The One Legian again next time. May you always remain youthful! The One Legian
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S***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
The service that requires cooking fried eggs but does not prioritize those who ordered first, instead serving those who just arrived. I am really disappointed that the egg cooking section is a woman and a man. Even though I stayed 4 nights. The incident occurred on the 29th during breakfast. Please fire those two waiters.
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Accommodation's Reply
07 Jan 2026
To Morning Spirit S*O, Thank you for sharing your experience with us so frankly. We understand your disappointment regarding the breakfast service, particularly the incident on the 29th. We understand that the situation was unfair and frustrating, especially after spending several nights with us. Feeling disrespected at such a time is extremely unpleasant, and we sincerely apologize for this. We take your feedback very seriously. Regarding your request for disciplinary action against the staff, we cannot immediately decide to terminate them, but we assure you that we will follow up on this incident within the organization through a thorough evaluation, training, and reaffirmation of service standards to ensure that similar incidents do not happen again. Thank you for your concern and courage in bringing this to our attention. We hope that in the future you will receive better service that meets your expectations. Stay Young, The Only Legion
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
helpful and friendly staff.. highly recommended.
2 people find it helpful
Accommodation's Reply
06 Jan 2026
Morning Spirit, Thank you so much for your kind words! We’re really happy to hear that our staff made your stay enjoyable with their helpful and friendly service. Your recommendation truly means a lot to us. Hope to welcome you back again soon at The ONE Legian. Stay Young, The ONE Legian
H***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Location is great. Room cleanness very good. Need improve the variety breakfast menu and taste.
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Accommodation's Reply
06 Jan 2026
Morning Spirit, Thank you for sharing your feedback with us. We’re happy to hear you enjoyed our great location and found the room cleanliness very good — that truly means a lot to our team. We also appreciate your honest input regarding the breakfast variety and taste. This is definitely something we’ll work on with our culinary team, as we’re always looking for ways to improve and better match our guests’ expectations. Thank you for helping us grow, and we hope to welcome you back for an even better experience next time. Stay Young, The ONE Legian
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Always love staying here, comfortable
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Accommodation's Reply
06 Jan 2026
Good morning! Thank you so much! We're glad to know you enjoyed your stay here and felt comfortable. Your trust means a lot to us. See you again at The One Legian! Wishing you continued youthfulness. The One Legian
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