Overall Ratings & Reviews Jambuluwuk Convention Hall & Resort Puncak

The staff was friendly and accommodating. It was overall good, except for the cleanliness of the bathroom, esp. the floor.

Overall good, thank you for the free upgrade room by the way. See you for the next trip

I happened to get a room with a kitchen, but the smell of the kitchen made me lose my appetite. There was also no mat in the bathroom, and breakfast wasn't very comprehensive. There were activities inside the hotel, but many were closed, probably because it was a weekday rather than a weekend.

Those looking for solitude here are in the perfect place, although the night is a bit creepy but the atmosphere in the morning is good. A bit disappointed that the hotel was blocked.

Very disappointing experience, not in accordance with 4 star service. The expectation of this resort is very good and quiet, unfortunately there was a gathering event with 2 different companies. Where karaoke until 22:30, after being confirmed with the FO supervisor that the Jambuluwuk regulation is until 23:00. The function room here is an open type, so the karaoke sound is very loud into the room, not a calm atmosphere. But what happened was that we couldn't sleep because it was so noisy. The hotel staff on duty & security couldn't do anything. I wonder what kind of regulation allows karaoke in a resort that should be quiet until 23:00 at night. The bed sheets in the room we stayed in weren't changed and smelled really bad from the previous guest. The room was also ordinary, it didn't feel like a good resort, the toilet was the same. It even felt like a budget hotel. The mattress also felt flat. It should be renovated. The swimming pool in front of the room we stayed in was also not very safe for children. Starting from the sharp aluminum ladder section at the bottom, my thigh and my child were scratched and fortunately not torn. The water suction hole of the pool is at the top, parallel to the water outlet hole from the pump filter and only given a PVC pipe without a net. As a result, it is very dangerous to be sucked and cannot be released. Fortunately, my child and I were still able to get away when they were stuck and sucked by the pump. The floor also feels a bit sharp, even some ceramics have come loose. The children's playground and outdoor activities look unkempt, as does one of the fairly large fish ponds. Sorry for writing this as it is, hopefully Jambuluwuk can be better.

The atmosphere is very comfortable for families, It's just a shame that the sports club lights are not bright enough at night, not all of them are on and the hourly price is quite expensive, Usually sports clubs are free because they are included in hotel facilities. The service is very friendly to the employees, the weather is cloudy and cool during the day when I was there. 👌👌👌

improved again check-in time only able to enter at 3 o'clock, the rest is nice and comfortable

fast service. delicious food. comfortable and beautiful place

Our family's favorite resort....complete facilities...comfortable, child and adult friendly...affordable prices...fresh air because it is surrounded by trees in the resort...😍😍😍

so far so good. but no late check out at 13.00. too rigid. not flexible

cool, lots of trees, natural, beautiful, lots of interesting photo spots. the swimming pool is also clean.

Menyenangkan, namun untuk rice cooker ga disediakan tapi untuk yang lain ok lah.

Alhamdulillah. Glad to always be able to return to this resort. Complete facilities. Fresh air. The right place to rest with family.❤️👍.

This place is really cool. Next come here again

Villa ala jadul keren pada zamannya, mungkin butuh renovasi biar makin bagus dan rame lagi ya. Aku nginep di villa lombok view depan pool, bagus dan enak kalo mau renang, sayang airnya dingin semua coba ada yang air hangat biar makin betah😁. Tapi air kamar mandi water heaternya mantul panas, peralatan dapur juga lengkap, pas malam cuaca dingin enak ❤️. Staf cukup ramah, wifi ga konek tapi di suruh konek pake nama wifi lain bisa 👍🏻. Aku request complimentary for birthday ga ada mungkin karena villa ya bukan hotel 🫣. Kolam renang bersih, ada playground juga tp kurang keurus sih. Kesimpulannya sih so so aja, ga mau balik lagi kecuali dapet harga promo kali ya 🤣🤣

Bintang 5 serasa bintang 3, karena lingkungannya kurang terawat. Tolong lebih di perhatikan lagi

Lots of mosquitoes outside. There are lots of ants in the room. 5 stars in its day. If you look after it, it's better.

The hotel looked unkempt, breakfast was ordinary, the staff did not help carry suitcases from the car, even though they had been told to please bring bags to the room. Verry Bad for. 5 star hotel.

Cleanliness that is lacking, and what it is, is not worth the price.

Sangat menyenangkan, staff ramah.