I***a
6.7
/10
Reviewed 1 week(s) ago
The room became increasingly neglected, smelling of damp/undried carpet. Furthermore, there was no hot water, not even warm water. Several wooden partitions attached to the walls were dislodged, and some of the parquet flooring was falling apart. The sofa was worn, faded, and hadn't been replaced at all. Even though I regularly stay here on business trips to Denpasar because of its location.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your loyalty in choosing ibis Styles Bali Denpasar as your accommodation during your business trip to Denpasar. We apologize for any inconvenience you experienced regarding the condition of your room, including the unpleasant odor, insufficient hot water, and some amenities and furniture that you felt needed improvement. We have forwarded your feedback to our team for action. We are currently undertaking ongoing improvements and maintenance to enhance the comfort and experience for all our guests. Thank you for your trust and feedback. We look forward to welcoming you back in the future for an even better stay. Sincerely, Rofa Raka Perdana
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