Dear Valued Guest,
Thank you for taking the time to share your feedback with us.
Regarding the breakfast inclusion, please allow us to clarify that our room rates are designed to provide flexibility for our guests. Some of our packages include breakfast for one person only, which is intended to offer a more affordable option, particularly for solo travelers. Guests who travel with a companion have the choice to book breakfast for an additional person based on their preference.
We have also taken note of your comments regarding the breakfast variety, toiletries, and shower facilities. Your feedback has been shared with the relevant teams to help us improve in these areas.
Thank you once again for your valuable input. We hope to welcome you back in the future and provide you with an improved experience.
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Warm regards,
Ita Tania
General Manager