Staycation! Strategy locations in the heart of Purwokerto city, you can go to Rita supermall for only view minutes, gor satria purwokerto, traditional market and also the hotel near the restaurant rumah pawon, you can also enjoy things to do at the hotel such as gym and pool. It was good experience thanks to the reception checked us in, we got room with pool view, spa reception help to send someone to show me how to use the treadmil, the pool was clean and fresh, room attendend kind and i like and appreciate the attitude that he removed his shoes when entering the room for extra bed, night reception also help me to charge my phone, the person during checkout also helpful he try to get comb for me at the lobby asap, thanks also for bpk. Toro kind, polite, and also others which i can mentioned all.
However, I was quite disappointed as my parents and I had to wait for almost an hour to resolve the extra bed issue. Considering the hotel did not seem very crowded at the time, I believe it could have been handled more swiftly. A small gesture of goodwill would have gone a long way in enhancing the guest experience.
That said, I do appreciate the 50-50 decision that was eventually made. I sincerely hope that in the future, decisions can be taken a bit more promptly to ensure guest comfort remains a top priority.
Thanks for the hospitality and i look forward to stay again at ASTON, keep shining in the heart of Purwokerto city. Wishing you and the entire team continued success and many more happy guests ahead.