8.2
Very Good
From 2,391 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.2

Service and Facilites

8.2

People often mention about Royal Tretes View Hotel & Convention
All
Staff Friendliness (25)
Ambiance (25)
Bedroom (25)
Hotel Area (22)
Surroundings (21)
Room Space (20)
Bathroom (20)
Accessibility (18)
Family Friendly (17)
Taste (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Tretes View Hotel & Convention

Number of reviews per page
20
40
Customer reviews
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
for the infrastructure is already very good. there is a refrigerator. it's just that at that time I was on the 6th floor which is the place for breakfast. it was so noisy when the table and chairs moved that my child woke up and had trouble sleeping.
Translated by Google Icon
See original
2 people find it helpful
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and the atmosphere is very comfortable, suitable for families.
Translated by Google Icon
See original
1 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Recommendation with a view at night.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 May 2025
Dear Guest. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Pandita W. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, suitable for family vacation, only limited parking access.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Pandita. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
L***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
MasyaAllah, this is the second time we have stayed at this hotel.. the place is nice, the atmosphere is beautiful, clean.. Alhamdulillah, we were also helped a lot by the good hotel staff regarding check-in hours, I was allowed to enter the room before check-in hours.. thank you🙏 D maintain this good service y👍 and to Traveloka, thank you for confirming me regarding system problems, the information is very helpful..
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Guest. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room is comfortable and cool, with a nice view, but unfortunately if you check out late you have to pay per hour.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Apr 2025
Dear. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
SISKA O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff and clean room. This is my experience staying when I want to go to Taman Safari Prigen. Good food, clean and comfortable room.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Siska. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and professional, the air is cool.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
E***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The security guard is TOP. Very friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
For the service, it is already good. Further improved/accelerated in terms of serving refill breakfast. It is still 08.30 but the breakfast has been mostly finished.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Guest. Thank you for staying at the Royal Hotel & Convention Tretes. We apologize for the inconvenience, we will evaluate it for future improvements. Thank you
Translated by Google Icon
See original
W***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The sheets looked like they hadn't been changed, because they still smelled of someone else's perfume and looked wrinkled.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Guest. Thank you for staying at the Royal Hotel & Convention Tretes. We apologize for the inconvenience, we will evaluate it for future improvements. Thank you
Translated by Google Icon
See original
Decky K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Old hotel but well maintained and clean. The hotel staff is also friendly and very helpful. The price is very worth it.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Decky. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Hendi A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
rather than getting stuck in traffic to Malang Batu during the holiday season, it's better to come here 1. Get a welcome drink and snack 2. The dinner package is more interesting than exploring outside the hotel, the dinner menu is also delicious 3. Breakfast is varied 4. Additional dinner and breakfast for children are affordable and not expensive 5. In front of the hotel there is a franchise shop so it's easy to buy snacks, just walk 6. The route to the hotel is interesting and exciting hehehe 7. The hotel just needs to renovate a little and complete the facilities for promotion, it will definitely be cool
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Hendi. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
soetiono i.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Favorite room on the 6th floor. There is a balcony.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Soetiono. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
soetiono i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The staff is friendly. Quick to respond to chat and responsive to serve. Annual subscription.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear soetiono. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 10 week(s) ago
PROS - Friendly hotel staff - Good breakfast even though there is no buffet - Good view of the surroundings - Clean rooms, complete facilities, complete amenities, clean bathrooms, odorless and stain-free CONS - Going up and down the room lobby is quite tiring because there is no elevator (all use stairs) - Maybe because the hotel is quiet, there are many dark rooms / spaces that tend to be uncomfortable - Lighting is only okay in the lobby, in the corridor area leading to the room tends to be dim - Access to the swimming pool is quite confusing
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Guest. Thank you for staying at the Royal Hotel & Convention Tretes. We apologize for the inconvenience, we will evaluate it for future improvements. Thank you
Translated by Google Icon
See original
U***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
friendly hotel staff when checking in, cool room and fairly clean, comfortable bed, clean bathroom with bathtub too. old hotel with well-maintained building and interior. very comfortable in my opinion for Tretes area. nice view of surrounding environment close to many cafes, in front of the hotel there is Alfamart. in the room is very quiet and not noisy. can choose a room on the upper floor & mountain view if you want to stay here. that's a big plus point that we can get. input please give directions for the direction to the elevator because we had difficulty finding the position of the elevator. and towels seem to need to be re-procured from the hotel. because it's not very suitable. luckily we brought our own from home.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Feb 2025
Dear Guest. Thank you for staying at the Royal Hotel & Convention Tretes. We apologize for the inconvenience, we will evaluate it for future improvements. Thank you
Translated by Google Icon
See original
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
friendly service, the hotel food is also delicious. in front of the hotel there is an Alfamart so if necessary just walk
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2025
Dear Guest. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.".
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
strategic location, friendly hotel staff, the food is quite delicious and varied, if I may suggest, maybe the swimming pool rinse room should not be too far from the main pool.. This hotel is the place where I was blessed with my first child after so many years of trying.. 😂 Always be successful and hopefully you can be even more successful thank you
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Guest. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.".
Yayuk D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
suitable for school holidays suitable for family healing
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
30 Jan 2025
Dear Yayuk. We appreciate your feedback on the comfort of our accommodations. It ' s important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.".
Number of reviews per page
20
40