Hotel Santika Premiere Dyandra Hotel & Convention

Explore Hotel Santika Premiere Dyandra Hotel & Convention
8.7
Very Good
From 8,364 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.7

People often mention about Hotel Santika Premiere Dyandra Hotel & Convention
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Staff Friendliness (155)
Variety (150)
Distance to City Center (149)
Taste (140)
Bedroom (139)
Ambiance (132)
Hotel Area (130)
Bathroom (120)
Family Friendly (117)
Room Space (115)
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Traveler Reviews Hotel Santika Premiere Dyandra Hotel & Convention

Number of reviews per page
20
40
Customer reviews
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 day(s) ago
My suitcase was ransacked, and the contents of my car were also ransacked. I lost my car's barcode, and my belongings appeared to have been tampered with as well. Is it because my car has a B license plate?
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 7 day(s) ago
The hotel staff are very friendly and helpful during check-in/out, the hotel atmosphere is very fragrant, comfortable, and quiet.
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Johan S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Second time to this hotel, I really like it, the staff are friendly and I like the breakfast the most, it's delicious and has lots of choices.
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Accommodation's Reply
09 Jun 2026
Dear Mr. Johan S., Thank you for choosing our hotel again for your stay. We are honored that you have chosen us a second time. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of our staff and the variety and taste of our breakfast. Such positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We greatly appreciate your trust in us and hope to welcome you back again in the future for another memorable or even better experience. Sincerely, General Manager
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F***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 2 week(s) ago
Not enough here, the bathroom is dirty.
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Y***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The quality of the rooms at this hotel is truly top-notch. Upon entering, you'll immediately notice the clean, fragrant, and immaculately arranged atmosphere. The interior design is modern yet warm, making you want to linger. The high-quality mattresses ensure a restful sleep. The work area is functional and well-lit. Highly recommended for anyone seeking maximum comfort.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your wonderful and detailed review of your stay with us. We are delighted to hear that the quality of our rooms left a positive impression on you. It is our pleasure that you were comfortable with the cleanliness of the room, the pleasant and tidy atmosphere, the warm interior decor, and the quality of the mattress that allowed you to sleep soundly throughout the night. We are also pleased that the workspace and lighting in the room met your needs and comfort throughout your stay. Your compliments and suggestions encourage our entire team to continue maintaining and improving the quality of our services and facilities. We hope to welcome you back soon and provide you with a similarly pleasant stay on your next visit. Sincerely, The General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it's been a good time.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to know that you had a good overall experience during your stay. Your satisfaction is very important to us, and it is always encouraging to receive positive feedback from our valued guests. We truly appreciate your support and look forward to welcoming you back again soon. Our team remains committed to providing you with an even better stay on your next visit. Warm regards, General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
The bed sheets were not clean enough, I asked for them to be changed, but they never came.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for taking the time to provide us with feedback. We apologize for the inconvenience you experienced regarding the unsatisfactory condition of your linens. We are saddened that your request for a linen change was not followed up promptly by our team, which certainly does not reflect the standard of service we expect from all our guests. Your feedback has been taken into consideration, and we will contact the relevant team to ensure that your request is responded to more quickly and accurately. Thank you for your feedback. We hope to welcome you back again in the future and provide you with a better stay. Sincerely, General Manager
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Jessica R.
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9.1
/10
Reviewed 9 week(s) ago
I think this place is great. The facilities are good, and the rooms are nice and clean. It's also centrally located, but unfortunately there's no convenience store. You have to walk about 100 meters, which is quite far.
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2 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Jessica R., Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's facilities, the comfort of the rooms, and the excellent central location. We also appreciate your feedback regarding the lack of a mini-market on-site, which is an issue we prioritize and are continuously working to improve for our guests' convenience. Alternatively, there are several mini-markets within walking distance of the hotel. However, we will take this feedback into consideration for future facility improvements. We look forward to welcoming you back again for an even better experience. Sincerely, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice hotel, good location, spacious room (Deluxe Room)
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed your stay, especially our strategic location and the spacious Deluxe Room. Your positive feedback is truly appreciated and motivates us to continue delivering excellent service and comfort to all our guests. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, General Manager
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best service and facilities
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted that you rated our services and facilities as excellent. Your compliments motivate our entire team to continue striving to provide a high-quality and memorable guest experience. We look forward to welcoming you back on your next stay. Sincerely, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The best service and facilities
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Accommodation's Reply
17 Apr 2026
Dear Valued Customer, Thank you for your valuable feedback. We are delighted to hear that our services and facilities met your expectations. Your compliments motivate us to continuously improve the quality of our services in order to provide the best possible experience for all our customers. We hope to welcome you back on your next visit. Sincerely, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The best service and facilities
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our services and facilities met your expectations. Your compliments motivate us to maintain and improve the quality of our services in order to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, General Manager
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Raena A.
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8.5
/10
Reviewed 10 week(s) ago
The service is friendly and fast.
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Accommodation's Reply
17 Apr 2026
Dear Ms. Reina A., Thank you for your positive review. We are delighted to hear that you were satisfied with the friendly and prompt service from our team. This demonstrates our commitment to providing responsive and professional service to all our guests. We hope to welcome you back again in the future for an even better experience. Sincerely, General Manager
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muhammad s. h.
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9.6
/10
Reviewed 10 week(s) ago
The room needs a refresh. It hasn't been renovated in a while.
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Accommodation's Reply
17 Apr 2026
Dear Mr. Muhammad SH, Thank you for your review and feedback. We understand your concerns regarding the condition of our rooms, which we believe need updating. This feedback is very important to us and will be used in our evaluation for future maintenance and improvements to our facilities to enhance the comfort of all our guests. We hope to welcome you back again in the future. Sincerely, General Manager
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Maylena S.
icon-Business
Business
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8.4
/10
Reviewed 10 week(s) ago
Very satisfied with the taste and the huge variety of food.
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Accommodation's Reply
17 Apr 2026
Dear Ms. Maylena S., Thank you for your positive review. We are delighted to hear that you were satisfied with the taste and variety of the food we served. We will share your compliments with our culinary team to inspire us to maintain the quality and variety of our menu for all our guests. We hope to welcome you back again on your next visit. Sincerely, General Manager
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MELY Z. B. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Upgrade the room to be soundproof…
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Accommodation's Reply
20 Apr 2026
Dear Mr / Mrs Mely Z B Z, Thank you for sharing your valuable feedback with us. We truly appreciate your suggestion regarding improving the room soundproofing. Guest comfort is our top priority, and your input has been shared with our management team for further evaluation and future enhancement plans. Thank you once again for your constructive feedback. We look forward to welcoming you back and providing you with an even more comfortable stay. Warm regards, General manager
Yurna L.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The staff is very, very, very friendly and nice.
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Accommodation's Reply
17 Apr 2026
Dear Ms. Yourna L., Thank you for your positive review. We are delighted to know that our team's hospitality and attentiveness left a positive impression on you during your stay. We will share your compliments with the entire team to inspire us to continue providing the best service to all our guests. We hope to welcome you back in the future. Sincerely, General Manager
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g***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, especially at the restaurant. The only thing I would suggest is to refill the food quickly when it runs out. Thank you.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your review. We are pleased to hear that you were impressed with our staff's service, particularly in the restaurant area. We appreciate your feedback regarding the food shortage. We apologize for any inconvenience this may have caused and will inform the relevant team so they can replenish the food promptly and ensure the comfort of all guests. Thank you for your attention and feedback. We hope to welcome you back again in the future for an even better experience. Sincerely, General Manager
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A***a
icon-Transit
Transit
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9.7
/10
Reviewed 11 week(s) ago
Very clean room, friendly staff, good location with affordable price.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to know that you found the room very clean, appreciated our friendly staff, and enjoyed our convenient location at an affordable price. Your positive feedback is truly encouraging and motivates our team to continue delivering excellent service and comfortable stays for all our guests. We look forward to welcoming you back in the near future. Warm regards, General Manager
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Kids-friendly. Perfect for a kids' vacation. We enjoyed it 😉
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your excellent review. We are delighted to learn that our hotel is child-friendly and ideal for family holidays, and that you enjoyed your stay with us. Your feedback encourages us to further develop our services to be even more comfortable and memorable, especially for families with children. We hope to welcome you back again in the future. Sincerely, The General Manager
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Number of reviews per page
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