During a long weekend, I was still able to get a room near my workplace at a reasonable rate, which was incredibly grateful! The bathroom water wasn't clear at first, so I went to the receptionist and was offered a temporary solution: gallon water, and the service department quickly fixed it and drained it. I also managed the lost and found situation well when I left my shoes behind. The staff, from the security guard, the information desk, the restaurant, and the customer service, were all great!