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Traveloka (7,788)

Other sources (71)

8.3

Very Good

From 7,788 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Grand Tjokro Jakarta

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Staff Friendliness (120)

Bedroom (116)

Ambiance (107)

Bathroom (100)

Distance to City Center (92)

Hotel Area (88)

Room Space (87)

Accessibility (83)

Variety (75)

Taste (74)

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Traveler Reviews Grand Tjokro Jakarta

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Customer reviews

Perdhana S. R.

Business

9.1

/10

Reviewed 22 hour(s) ago

Check in was smooth even though we had to wait a few minutes for the room to be prepared. The hotel has an old atmosphere and needs to be renovated. Breakfast is okay, there is variety, but there is no American style breakfast. It's not a problem for transit.

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Ririn s.

10.0

/10

Reviewed 2 day(s) ago

Thank you for the birthday surprise for my son.. it was an amazing experience while living in Jakarta.

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D***y

Business

10.0

/10

Reviewed 3 day(s) ago

Friendly service and delicious food

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N***n

Staycation

9.4

/10

Reviewed 4 day(s) ago

Thank you Grand Tjokro Jakarta, very nice place to staycation for 1 night

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N***l

Staycation

8.8

/10

Reviewed 1 week(s) ago

The room is comfortable, the staff is friendly and helpful. However, it seems like the room lacks soundproofing.

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Prayit

8.5

/10

Reviewed 1 week(s) ago

In the city center close to the mall, friendly, clean and satisfying service.

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D***i

Transit

10.0

/10

Reviewed 2 week(s) ago

Awesome, close access to the main destination, cheap but not cheap

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Accommodation's Reply

31 Jul 2025

Dear valued guest, thank you for choosing Grand Tjokro Jakarta as your preferred accommodation in Jakarta. We are delighted that you had a pleasant stay. Our priority is to provide the best service and facilities to our guests. We look forward to welcoming you back to Grand Tjokro Jakarta. Best regards, Karlina - Asst. FOM

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Ary P.

Staycation

8.5

/10

Reviewed 3 week(s) ago

Just go ahead and comment (those who understand will understand)

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4 people find it helpful

Accommodation's Reply

31 Jul 2025

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Rahmatillah

Leisure

8.4

/10

Reviewed 3 week(s) ago

The location is quite close to CP, maybe the towels need to be changed...and the sheets...so it can be comfortable

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3 people find it helpful

Accommodation's Reply

31 Jul 2025

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Rahmatillah

Leisure

6.2

/10

Reviewed 3 week(s) ago

There are loads of small cockroaches in the room, because they climbed on my hand while I was sleeping. At 12 midnight I asked to move rooms and thank God they responded quickly. But you still have to clean up. The towels are really dirty.

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5 people find it helpful

A***p

8.8

/10

Reviewed 3 week(s) ago

It was quite pleasant to stay here, the breakfast menu was complete and the staff were friendly.

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3 people find it helpful

M***e

8.5

/10

Reviewed 4 week(s) ago

Comfortable hotel, quite clean, friendly service.

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E***n

10.0

/10

Reviewed 4 week(s) ago

Strategic location and friendly service

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1 people find it helpful

Cendy S.

Leisure

9.4

/10

Reviewed 4 week(s) ago

Friendly staff, hassle-free check-in and check-out process, delicious and varied food, good fitness and swimming pool facilities, good AC... the water on the bathroom floor was a bit stagnant.

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3 people find it helpful

Dadik S.

Leisure

10.0

/10

Reviewed 4 week(s) ago

There's a lot of food, it's really awesome

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Jamaful

Leisure

9.4

/10

Reviewed 4 week(s) ago

overall it's good hotel, need to improve for accesories in bathroom. thank you.👍

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isnani

Leisure

10.0

/10

Reviewed 5 week(s) ago

Great, strategic location, friendly too.

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2 people find it helpful

Desy S.

10.0

/10

Reviewed 5 week(s) ago

Strategic location, very friendly hotel service, cheap prices, very clean and tidy rooms.

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Desy, thank you for choosing Grand Tjokro Jakarta as your preferred accommodation in Jakarta. We are glad to know that you had a pleasant stay, our commitment will always provide the best service to all our customers. We look forward to welcoming you back to Grand Tjokro Jakarta. Best regards, Karlina - Asst. Front Office Manager

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M***a

9.7

/10

Reviewed 5 week(s) ago

next time come back again because I'm already that in love ❤

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear valued guest, Warm greetings from Grand Tjokro Jakarta. Thank you for your positive review and appreciation. Guest satisfaction and comfort are our priority at Grand Tjokro Jakarta. We hope to welcome you back soon. Best regards, Karlina - Asst. Front Office Manager

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A***a

Staycation

9.0

/10

Reviewed 5 week(s) ago

Improvement Suggestions: - The AC in the Fitness Center room is dead, so that it is more considered for consumer comfort. - The breakfast menu is limited. The only protein available is chicken. Overall it is good

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3 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Valued Guest, thank you for choosing Grand Tjokro Jakarta as your preferred accommodation in Jakarta. We have received your review well, we apologize for the problems you experienced. We will fix this immediately for the comfort of all our guests. "We look forward to welcoming you back to Grand Tjokro Jakarta. Best regards, Karlina - Asst. Front Office Manager

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