I got a room on the 3rd floor, the room smelled of cigarette smoke, the bed smelled of cigarettes and had lots of stains, it seemed like it hadn't been replaced with a new one (when the hotel complained, they replaced it with a new one) even though I arrived at 12 midnight tired and wanted to rest straight away. I was given 1 hotel towel and it was dirty (although it didn't smell). The sound from the next room was clearly audible when someone was chatting🤦 Booking for 2 nights, 2 rooms, but we decided to only stay for 1 night, because my body was itchy and my child had a relapse of his dust allergy even though the sheets had been changed. It's a shame considering the hotel's very strategic location, close to the mall and also Simpang Lima.