Tomas S.

Staycation

7.9

/10

Reviewed 3 week(s) ago

The TV wouldn't turn on, and I tried to report the room phone to reception but it wasn't working. The bathroom shower was broken.

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e***n

8.1

/10

Reviewed 5 week(s) ago

The location is strategic, but it looks like the hotel needs further renovations, as some of the items in the rooms are no longer fit for use. And to make matters worse, there were guests vaping in the elevator, which was very distracting.

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2 people find it helpful

G***g

Staycation

5.6

/10

Reviewed 7 week(s) ago

Only recommended for those who are on a budget without worrying about facilities and services.

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1 people find it helpful

D***p

7.9

/10

Reviewed 8 week(s) ago

It looks like an old hotel; the sheets, pillows, and colors are faded. There are several stains. The air conditioner makes noise at night for no reason, which makes it seem mystical. The staff is friendly.

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2 people find it helpful

Accommodation's Reply

22 Aug 2026

It is with our pleasure that Grand Menteng Hotel Jakarta expresses its gratitude for your time in providing a review and feedback. We hope you had a memorable experience during your stay at our hotel, and we look forward to maintaining, improving, and enhancing the quality of our products and services in the future. We wish you good health and look forward to welcoming you back to Grand Menteng Hotel Jakarta again. Sincerely, Grand Menteng Hotel

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M***a

10.0

/10

Reviewed 8 week(s) ago

Very comfortable and the atmosphere is comfortable.

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1 people find it helpful

Accommodation's Reply

22 Aug 2026

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Verified Traveler

8.5

/10

Reviewed 10 week(s) ago

Very good, and the service is good and friendly. The environment is clean.

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3 people find it helpful

Accommodation's Reply

22 Aug 2026

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H***z

9.7

/10

Reviewed 10 week(s) ago

Nice and clean and friendly in the city center.

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Accommodation's Reply

22 Aug 2026

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A***r

8.3

/10

Reviewed 12 week(s) ago

Please pay attention to the cleanliness under the bed.

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1 people find it helpful

Accommodation's Reply

22 Aug 2026

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Handriani

8.5

/10

Reviewed 12 week(s) ago

I'm a regular here. The cleaning staff is super friendly, and the front desk admin staff is the best.

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Accommodation's Reply

22 Aug 2026

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Handriani

10.0

/10

Reviewed 12 week(s) ago

Subscribe here.. Really happy, friendly staff and the admin at the front is really friendly, the best.

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1 people find it helpful

Accommodation's Reply

22 Aug 2026

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Aullia R.

Medical

8.1

/10

Reviewed 12 week(s) ago

The lobby is quiet, the lighting outside the hotel is lacking, car parking is difficult.

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Accommodation's Reply

22 Aug 2026

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N***a

Staycation

9.0

/10

Reviewed 14 week(s) ago

The bathroom was not very clean and had an unpleasant smell like it came from the septic tank, but everything else was okay.

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Accommodation's Reply

29 Jun 2026

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Verified Traveler

8.5

/10

Reviewed 14 week(s) ago

Old hotel, poorly maintained. No hot water for showers.

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Accommodation's Reply

29 Jun 2026

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D***t

Leisure

8.1

/10

Reviewed 14 week(s) ago

The hotel staff was friendly and very helpful during check-in and check-out. There was a refrigerator, but it didn't work. Please pay more attention to the cleanliness of the bedrooms and bathrooms.

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Accommodation's Reply

29 Jun 2026

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P***s

5.4

/10

Reviewed 17 week(s) ago

My first time staying here, there was no staff or security. The lobby was dark, quiet, and reeked of cigarettes. We chose a non-smoking room, but there were cigarette butts in the room and it smelled strongly of cigarettes. The air conditioning was dirty and very dusty. The room facilities were very dirty and outdated (sofa, refrigerator, bathroom, etc.). Lots of animals roaming around. Not recommended.

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1 people find it helpful

m***o

8.4

/10

Reviewed 17 week(s) ago

It's uncomfortable and doesn't match the price and amenities, and it's not a good fit. It needs some light renovations to make it look brighter.

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4 people find it helpful

Accommodation's Reply

29 Jun 2026

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D***d

Medical

6.3

/10

Reviewed 18 week(s) ago

The hotel was quiet, with no security guards or housekeeping, only a receptionist. The room was dirty, as if it hadn't been cleaned in a long time. The quiet atmosphere bordered on eerie. This hotel is perfect for backpackers just looking for a bed to sleep in, but it requires guts. I only stayed one night and then moved to the hotel next door.

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2 people find it helpful

y***a

8.5

/10

Reviewed 20 week(s) ago

The staff is friendly, minus the DJ being noisy at night.

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Accommodation's Reply

29 Jun 2026

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I***n

9.6

/10

Reviewed 21 week(s) ago

Cheap, strategic, and spacious, but the room is dusty

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4 people find it helpful

C***a

Business

9.4

/10

Reviewed 21 week(s) ago

The hotel staff was friendly, the hotel room was clean, cleaned every day, the AC was cold, the hot water didn't work, but I felt comfortable while I was there.

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Accommodation's Reply

04 May 2026

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Grand Menteng Hotel

Overall Ratings & Reviews Grand Menteng Hotel

7.7

7.7

7.5

8.1

7.7

Traveler Reviews Grand Menteng Hotel