Hotel Alia Heritage Pasar Baru

Explore Hotel Alia Heritage Pasar Baru
9.1
Exceptional
From 1,573 reviews
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Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Hotel Alia Heritage Pasar Baru
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Staff Friendliness (57)
Distance to City Center (54)
Bedroom (50)
Hotel Area (47)
Ambiance (46)
Accessibility (45)
Bathroom (45)
Surroundings (38)
Room Space (38)
Variety (36)
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Traveler Reviews Hotel Alia Heritage Pasar Baru

Number of reviews per page
20
40
Customer reviews
n***a
icon-Staycation
Staycation
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5.3
/10
Reviewed 1 week(s) ago
It seems unkempt, the rooms are not as expected, the staff don't smile, they don't help (the lobby staff), when we almost got stuck in the elevator carrying our luggage, they just kept quiet.
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Sharia hotel. Excellent service.
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 3 week(s) ago
It's really good and cheap for the city center.
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Accommodation's Reply
27 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Wiwin S.
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Transit
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10.0
/10
Reviewed 4 week(s) ago
It was a great pleasure to stay at this hotel.
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Thank you, Mr./Ms. Vivian, for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Christian T.
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Staycation
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8.8
/10
Reviewed 5 week(s) ago
Staffs were friendly. The internet was top-notch. I could surf and attend a Zoom meeting relying on the hotel's Wi-Fi. The breakfast was so-so, but overall, it was a pleasurable experience. Oh ya, for those of you who are Catholics, Katedral Jakarta Church is reachable within a 15-minute walk. Going to Pasar Baru is even much closer as it is just around 200 meters from the hotel.
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Accommodation's Reply
27 Apr 2026
Thank you for Mr.Christian Appreciation and trust in Hotel Alia Heritage Pasar Baru. We look forward to welcoming you back to our hotel.
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfortable! With an affordable price, the facilities are very good, the bedroom and bathroom are clean, and access is very easy (close to the TJ bus stop and the KRL station). It is close to minimarkets and culinary areas so finding food is not difficult. It just seems like I was unlucky at that time, the hot water was not on 🥺 but overall, I will definitely stay here again!
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Accommodation's Reply
27 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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NIM 5. 0. N.
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Business
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9.4
/10
Reviewed 5 week(s) ago
The hotel's cleanliness and service are excellent. It's also close to the city center. Recommended 10/10
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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E***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Amazing hotel and service
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Accommodation's Reply
13 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Muhammad A.
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Leisure
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6.8
/10
Reviewed 5 week(s) ago
The hotel is nice, close to the station, but it's quite a distance to tourist attractions/cafes. The check-in and check-out service was a bit less than satisfactory, there was no explanation regarding hotel information during check-in, just given the key and entered the room, maybe that's the standard of the hotel, but it's pretty good for the price. Thanks
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Accommodation's Reply
13 Apr 2026
Thank you, Mr. Muhammad, for your support and trust in Alia Heritage Hotel Pasar Baru. We apologize for the inconvenience you experienced and will take steps to prevent such incidents from happening again. We sincerely hope to welcome you back to our hotel again.
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E***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
Surprisingly, this hotel is really nice for under 300,000 Rupiah during the long weekend season, which includes breakfast. The location is easy to reach, close to everything, and there are lots of eateries nearby, as it's near Pasar Baru. Tip: If you take the Transjakarta bus, get off at Pasar Baru 2 bus stop; don't follow the Google Maps directions to Pasar Baru Timur bus stop. The breakfast is very varied, and the taste is on par with other hotels in a higher class. I booked a double standard room, but the room amenities are top-notch. The Smart TV works smoothly, the AC is cold, the water heater works well, and surprisingly, there's a hairdryer and freezer. Best. There were quite a few mosquitoes in the room, but just ask the staff to spray them. The staff was very helpful. If I get the chance, I'd definitely book here again.
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Accommodation's Reply
13 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's quite clean, and the food is delicious. It's convenient for overnight transit. It's also close to Pasar Senen station. It's worth sleeping in, haha.
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Accommodation's Reply
05 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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dewi b. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
We chose to stay here because of its proximity to the Istiqlal Mosque, just a short walk across the street. The hotel is clean, has complete facilities, and the staff is friendly.
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Accommodation's Reply
05 Apr 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru, Mr. Puandevi. We sincerely hope to welcome you back to our hotel again.
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Amazing Hotel, near to Gambir Station
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Accommodation's Reply
29 Mar 2026
Thank you for Mr. / Mrs. Appreciation and trust in Hotel Alia Heritage Pasar Baru. We look forward to welcoming you back to our hotel.
r***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
For the price of around 200k, this is really worth it, the room is clean, the service is super duper gooddd, very friendly, not far from Pasar Senen Station, Grabcar is only 30k, next time if it gets late, I'll come back here again
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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D***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel staff was friendly, but unfortunately, some of the room amenities were in poor condition. The toilet door wouldn't close (it looked like it had been rusted for a long time), and the wardrobe door hinges were loose.
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Thank you for your continued trust and patronage of Alia Heritage Hotel Pasar Baru. We apologize for any inconvenience you may have experienced. We will take steps to prevent such incidents from happening again in the future. We sincerely hope to welcome you back to our hotel again.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's very comfortable here, the staff are friendly, the rooms are clean.
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2 people find it helpful
Accommodation's Reply
25 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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A***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Comfortable, friendly staff and clean
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Accommodation's Reply
25 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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f***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The intention of this order was to pray Eid at Istiqlal. It's very close to Istiqlal, can walk less than 10 minutes, close to the city center and there are Alfa/Indo too. The front office was friendly and took the initiative to ask other crew to help us carry our things. The best and will definitely come back again :) Oh yes, there is only one plug in the room, so tomorrow please bring a cable roll :D
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Accommodation's Reply
25 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Clean hotel and close to town
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Accommodation's Reply
25 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I will never stop recommending this hotel to all my colleagues, and those I've recommended it to always have the same experience as me. I'll definitely be back. Coincidentally, one of the hotel staff is named Mba Rani. Every time I go to Jakarta, I call Mba Rani the day before and tell her that my room is near the stairs... that's because this hotel feels like home to me.
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Accommodation's Reply
25 Mar 2026
Thank you for your appreciation and trust in Alia Heritage Hotel Pasar Baru. We sincerely hope to welcome you back to our hotel again.
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Number of reviews per page
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40